Leon-Paul Quartel Email & Phone Number

Rotterdam, ZH, NL

Amsterdam, Noord-Holland, Nederland

As the Delivery Manager for Information Management, my attention is focused on a number of key areas:Supplier Relation Management of our partners and suppliers, Process Management implementations and (continuous) improvement on both processes and services delivered.IT Procurement, pivotal advising of key suppliers, service negotiationsContract Management.

Utrecht En Omgeving, Nederland

Head of a department of 35+ highly experienced process management consultants (ITIL4, ITILv3, SIAM, VeriSM) and project managers responsible for defining, streamlining and implementing the customer-to-KPN business interfaces.Key player in the development and deployment of the standardized Service Integration portfolio and proposition for KPN's SMB and.

Utrecht Area, Netherlands

End-to-end responsible for delivering SLA contracted Managed Services for six Infra customers in the Dutch (semi-)public sector, including customers in Education and Government. The services included, amongst others: Managed Workplace, Virtual & Hybrid Workplace, Azure/M365 workplace, Datacenter hosting, application hosting, corporate network & security.

Responsible for operational aspects of delivering workplace related services to two customers in the Dutch (semi-)public sector.

Amsterdam Area, Netherlands

Teamlead of a group of technical experts in professions Wintel, Oracle & Solaris, Packaging and Network/VOIP for a large customer in the Dutch public sector

Amsterdam Area, Netherlands

Responsible for operations and small projects for a large customer in the Dutch public sector

Utrecht Area, Netherlands

Working on improving day to day operations, improving invoicing processes and engineering various custom customer reporting tools for a large Dutch client in the Public sector

Utrecht Area, Netherlands

Currently in motion for smoothing day to day operations for a large Dutch customer

Utrecht Area, Netherlands

Service delivery operations and coordination for a large Dutch customer in the Energy sector.

Referee for national leagues (bond), classification Xd

Den Haag

Trainer and coach of the newly formed cooperation SG Waterpolo Den Haag. In this role responsible for teambuilding, team results and improving technical, tactical and mental skills of both individual players and the entire group. The SG has been formed out of players from DSZ, HZZIAN and ZDHC, where the clear goal is to provide for a platform upon with.

The Hague Area, Netherlands

Training of technical, tactical and conditional aspects of waterpolo for a variously aged group of men.

Goalkeeper of the first team of MNC Dordrecht. Promotion to "hoofdklasse" in season 2009-2010 and runner-up team in ManMeer! cup finals. Season 2010-2011, 8th place overall in Dutch hoofdklasse

Goalkeeper of the first and second team of Dutch topclass waterpoloclub HZZIAN

Responsible for configuration management processes and implementations

Leader of a team of skilled server and client support professionals

Manageing technical implementations for deployment tooling, SAN infrastructures and server refinement / migrations

Developing, supporting and maintaining monitoring and system management tooling for z/OS, MVS, AS/400, AIX and Wintel platforms

Senior support engineer for cc:Mail and MS Exchange infrastructures for a worldwide network