Trusted advisor at the World's 1st Business Sustainability Ratings, aiming to assist and boost response rates with potential customers while driving value and shaping their first (and future) experience with EcoVadis.The EcoVadis Rating covers a broad range of non-financial management systems including Environmental, Labor & Human Rights, Ethics and Sustainable Procurement impacts.- Engage with customers to assist in the customer onboarding process, end to end, and drive a high response rate.- Identify risks (i.e limited activity, communication issues, etc) to the customer’s successful completion of the EcoVadis onboarding and evaluation process while actively working to mitigate issues before they happen.- Collaborate with internal & external stakeholders to facilitate communication, manage and solve queries efficiently and exchange information.- Develop a comprehensive understanding of customers including key industries, business challenges and objectives.- Set up webinars and on-site presentations of EcoVadis to suppliers.

In charge of:- Developing social media strategies and managing the online community of 3 aesthetic pharma brands (Ellansé / Silhouette Soft / Perfectha) and an online E-Learning/Training platform for aesthetic doctors.- Supporting the Digital Marketing Manager & Head of Global Marketing with communication strategies.- Defining and executing brand awareness campaigns through social media.- Analysing social channels effectiveness.- Developing online social content including; blogs, news articles and other content pieces developed as part of digital campaigns.- Covering events and exhibitions to drive brand awareness across the portfolio.

Acting as ambassador and sales representative of international clients and prospectuses of various prestigious brands, such as Audemars Piguet (Swiss watchmaking). In charge of ensuring excellence and client satisfaction through personalized services to clients as well as portfolio expansion. Proficiency in several Customer Relationship Management tools.

In charge of sending French and International customers and prospectus to the services corresponding to their demands within the company as well as the management of demands of interventions for general services and the organization of the agenda of executives and leaders.

I am in charge of the development of institutional and strategic objectives for the International Cooperation Department and the international communication plan for the Network of Public Health Schools (RESP) in Latin America.Additionally, after undertaking a Business Process Management/Key Performance Indicator course within ENSP/Fiocruz, I was given the responsibility to develop and implement a set of policies, practices, procedures, processes and key performance indicators for my department.

Acted as a technical and administrative assistant. I was in charge of updating the Airway Manual service and the ICAO airport codes database, the administrative archives, and translating the ICAO EUR/NAT website from English to Spanish.

Job duties included answering customers' questions, provide information on procedures or policies, compute and record transactions, count money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.

Job duties included international market studies, update customers' database related to Air Traffic Services Systems and administrative functions. In the context of these duties, I developed a presentation of a complete worldwide market study that helped the Marketing Division in their future projects.