Lorna P. Email & Phone Number

People Leadership – Managing a team of Travel Consultants. Passion for coaching with excellent questioning and listening skills. Solution orientation, coaching employees to find their own solutions. Relationship building and management. Focus on customer service and data driven. Experience working in a client first environment. Experienced in meeting and achieving financial metrics and service targets. Works well in a high volume, rapidly changing and demanding service environment. High energy and upbeat personality. Expert in Sabre, proficient in Apollo, Amadeus and Worldspan GDS systems, MS Office, as well as Salesforce.Fluent in English and Spanish with some conversational French.