Lakshmi R. Email & Phone Number

United States

United States

Clark, New Jersey, Us

• Defined and executed the vision and strategy for GEP’s NEXXE applications - manufacturing visibility, quality release, forecast and replenishment.• Achieved 10x increase in user adoption by transforming customer feedback into actionable insights, enhancing UX design, and leveraging data-driven decision-making to address user pain points, optimize product performance, and improve the user journey.• Introduced Gen AI-driven use cases for Forecast Collaboration, saving 40% of the time required to interpret data and delivering tangible business value through enhanced decision-making and efficiency.• Implemented MVP of Quality Management Solutions product.• Led the development of detailed product requirements, user stories, and technical specifications, ensuring seamless alignment with evolving customer needs and market demands.• Collaborated across functional groups and foster strong partnerships with engineering, platform and UX design teams to ensure seamless product development to deliver scalable products that combine technical excellence with a customer-first approach, resulting in enhanced supply chain efficiency and measurable business impact.• Facilitate stakeholder alignment on product vision and priorities by crafting comprehensive road maps, execution plans, and measurable milestones to drive innovation.

Waldorf, De

• Drove an incubation product initiative, to leverage AI, ML, and iRPA in Procurement Line of Business (LoB) use cases, driving innovation and efficiency. Collaborated cross-functionally on planning, design, roadmap creation, and UX wireframe development for Machine Learning use cases.• Collaborated with development teams to enhance SAP CIG and SCC product features based on customer feedback, driving continuous improvements aligned with customer and product needs. Supported the sales teams as required.• Spearheaded Customer Engagement Initiatives to gather and analyze feedback using trained data models. • Contributed to all stages of the product management life-cycle, including research, data analysis, design reviews, road-mapping, requirement definition, execution management, testing, and product roll-outs.• Crafted the vision, value proposition, and success criteria for a Conversational AI chatbot tailored for the SAP Business Network, supporting millions of suppliers.• Managed SAP Ariba’s most strategic SCC customers’ B2B supplier enablement programs, including HPE and HP Inc.,delivering exceptional results• Innovated by developing a prototype for a virtual meeting analysis and rating system, demonstrating a commitment to advancing technology.

Waldorf, De

Led SAP Ariba’s SCC design partners and customers ( Microsoft, Stryker, ) on their B2B implementation.• Established B2B integration specifications guidelines for various B2B integration languages such as cXML, EDI X12,PIDX, and GUSI to support documenting customer-specific integration guidelines.• Partnered with internal teams and stakeholders to resolve customer challenges, Conducted on-site supplier summits to communicate B2B integration requirements effectively.• Customize training plan for SI resources and mentor team members to support customer enablement, introduce tools and templates to simplify troubleshoot issues,

Waldorf, De

• Deliverd B2B integration projects for SAP Ariba’s standard solutions( P2P) to customers• Managed CSV Invoice customization initiative, that allowed suppliers to upload CSV files of invoice, orderconfirmationdocuments• Represented seller integration team for Ariba release readiness activities

Neu-Isenburg, De

• Delivered change management for implementing an electronic invoice solution.• Managed LSG Sky Chefs Ecommerce Program – GXS/OpenText,eFAX,LSY)• Led procure-to-pay workshops to collect business requirements for implementing electronic invoicing across LSG Plants using AP-Workbench.

Neu-Isenburg, De

• Implemented Weblogic interfaces to support order delivery - SAP IDOC to EDI 850,855,810, 820, 832 and SAP IDOC to XML . Managed testing, training, and documentation for the IT team and business users.• Implemented SAP Security and User Administration.• Documented governance guidelines for security, access to SAP systems

• Managed QA activities for SOA based web orchestration projects; Collaborated with teams across countries for Performance evaluation of SOA solution concept, Implemented performance tuning solutions and Presented evaluation summary report for the stakeholders.• Independent consulting for B2B Integration

Master Of Business Administration - Mba, Information Technology

B.E, Computer Science And Engg

Mba, Information Systems & Management