Oversee internal team (Directors of Advocacy, Directors of Resources, Director of Finance) and their respective committeesLiaise communication between Bruin Shelter directors and organizational partnersManage resident communication, and resident case management program

Manage finances for shelter operations and eventsMaintain budget report for funds to and from UCLA and outside organizationsWrite and submit grants and support other fundraising effortsHelp interview, onboard, and train new staff membersServe a director-on-call, first point of contact for any questions staff members have while on shift

Ensure safe and comfortable environment for shelter residents through cooking meals and monitoring shelter upkeep and suppliesCertified in trainings for “Working with Homeless and Runaway Youth”, “Psychological First Aid”, and conflict resolution

Work with students to address questions or concerns surrounding their writing assignments or applicationsProvide thoughtful and constructive feedback to students at all stages of the writing processAttend regular trainings on effective tutoring, and writing strategies

Managed timing in order to meet weekly deadlines for book publishingPlanned and executed age-appropriate games and activitiesMediated conflict and behavioral issues among campers

Collaborated with team effectively to maintain store orderliness while reaching sales of $30-100k per dayCreated lasting positive guest experience through enthusiastic attention and thorough product knowledgeProactively took notice of areas in the store that required extra support, responded to fill these gapsAided guests in problem solving when unhappy with a previously purchased product

Operated cash register, managed the cash and safes at night during closeEnthusiastically served over 100 guests a shiftCommunicated with guests in Spanish or Mandarin when necessary Trained new employees in opening, closing, maintenance, and service duties Upheld rigorous food safety standards such as sanitization of steam table, and proper temperatures of ingredients and fresh food