Pre-opening project team for new Philips Domestic Appliances Service CenterLed pre-opening initiatives for new facilities, ensuring seamless transitions and successful launchesTransform traditional service center operations into digital self-kiosk experience for enhance productivity and efficiency Optimized day-to-day operations through process improvements, resulting in a significant increase in productivity Identified areas for enhancement, devised strategic plans, and executed changes to achieve operational excellence. Develop risk assessment Manage Front counter, Engineer, and Logistic Team in Service Center operations Business analytics by leveraging data-driven insights for Out-of-Warranty business

• Manage both fitness gym and yoga studios day-to-day operations• Manage entire customer care and housekeeping teams for both clubs• Facility management and maintenance • Rostering and scheduling• Budgeting and forecasting• Inventory Logistics Management