Rick Hepp Email & Phone Number

United States

Focus on Enterprise Excellence model linking methodology, tools and techniques of Operational Excellence / Lean Six Sigma / Change Management with the guiding principles & behaviors of an organization to deliver Business Ideal Results. SERVICES OFFEREDIntegrating methodology, tools and techniques of Operational Excellence (Lean Six Sigma and Change Management) with Business Strategy and Transformation by:Providing Coaching and Mentoring in deploying a successful Enterprise Excellence ProgramAssessing your business status from a Enterprise Excellence Business Model with recommendations on changes and improvements to achieve Best-In-Class performanceTraining Programs and packages around Lean Six Sigma, Change Management, Enterprise Excellence Targeted self-taught, self-paced development packages around Methodology, Tools and Techniques of Operational ExcellenceTraining Materials and Facilitated Training Guides for Lean (Yellow Belt, Lean Practitioners and Lean Masters), Six Sigma (Green Belt, Black Belt and Master Black Belts), Change Management, and Enterprise Excellence (Assessment Leaders, Leadership Development, and Dashboard Metrics for KPI and KBI performance)."Creating High Performance Teams ... Delivering Enterprise Excellence"

East Coast Of United States

Focus on Enterprise Excellence model linking methodology, tools and techniques of Operational Excellence/Lean Six Sigma with the guiding principles & behaviors of an organization to deliver Business Ideal Results. It’s all about driving successful Business Transformation and Strategy (PLAN THE BUSINESS), running the Day to Day business operations to Goals & Objectives, (RUN THE BUSINESS), while delivering Continuous Improvement and Innovation (SOLVING BUSINESS PROBLEMS AND ADVANCING OPPORTUNITIES).Creating High Performance Teams … Delivering Enterprise Excellence

Process Excellence Network (PeX-IQPC) Advisory Board consists of thinkers and thought leaders to move Process Excellence/Operational Excellence to a next level of Business Transformation by providing expertise and guidance on topics for Process Excellence Network site in addition to contributing content and media, as appropriate.

New Brunswick, Nj

Responsible for Operational Excellence across Global Manufacturing & Supply for BMS.Led a Global OpEx Network team across Operations (multiple sites worldwide), Quality, Supply Chain and Enabling functions (e.g. HR, Legal, Strategy & Business Operations, and procurement) to deliver operating efficiencies, capacity, regulatory/compliance performance, and overall cost savings and productivity (>$450M in the last 4 years); positioned a culture change and shift in how GMS operates on a Journey To Benchmark Performance by making OpEx “the way we work”; built a portfolio approach to Continuous Improvement and aligned the OpEx network teams to focus on company goals of Speed to Patient, External Focus on Growth, a People Strategy of empowerment, engagement, and enrichment. Positioned Skills-Process-Culture of OpEx to deliver a Benchmark Organization

Greater San Diego Area

Program Head & Business Operations leader for Amylin Operational Excellence leveraging the tools, techniques and methodologies of Lean Six Sigma to enhance effectiveness, deliver timely and accurate technology and knowledge, to drive commercialization of Amylin Pharmaceutical products & services.Led companywide effort impacting Operations, Quality, R&D, Commercial & Infrastructure in Lean Six Sigma deployment through an Operational Excellence strategy; with an OpEx team delivered efficiencies in work flow and alignment with cultural beliefs and long term value for the company which resulted in $22M in savings over 3 years.Shifted the Culture and Operational Mindset to Business Launch Success

San Francisco Bay Area

Certified Lean/Six Sigma MBB with proven executive experience in global business operations spanning sourcing and procurement to product and process development and commercialization – all with a quality mindset. - providing leadership and training/support in Creating High Performance Teams Driving Operational Excellence for your organization.

San Francisco Bay Area

Responsible for companywide Six Sigma Program for Process Excellence; Call & Claim Center Hidden Factory; driving customer satisfaction, cost-out & productivity/streamlining across 5 Business Segments (>$100M); Focus on call and claim operations for 4 business line P&Ls with MBBs & BBs driving key initiatives in Product-RFP-Pricing-Customer improvement through end to end processes approaches.Positioning Process Excellence for Growth & Customer Satisfaction

San Francisco Bay Area

Responsible for developing and implementing a companywide training & certification Program for Process Excellence/Six Sigma; Cost Out & Productivity leader for Operations: delivered over $3 MM in Cost Productivity; Quality systems streamlining; GMP-GLP compliance with Stage Appropriate Quality improvement.Achieved Leadership Culture Shift and Bottom-Line Results

Richmond, Virginia Area

Six Sigma Quality Leader Focus on Strategic Programs…Process Entitlement through DMAIC methodology, DFSS for New Processes and Products across the company, and Change Leadership through GE CAP & Facilitative techniques. $200MM in Cost Savings; $100MM in Revenue Enhancement. Responsible for all Six Sigma Training & Certification programs as well as being a member of the GE Corporate Six Sigma council.Redefined the Quality Culture – Reset the Paper Factory

Pittsfield, Massachusetts Area

As MBB, I was responsible to lead the Six Sigma/Quality Global Sourcing efforts for GE Plastics; be part of the GE Global Sourcing Six Sigma team; Deliver on projects for Cost Savings & Cost Avoidance; Resolve sole source supply issues and leverage supplier skills & expertise to drive Quality & Costs through a Supplier Black Belt program.Global Sourcing leader for all Colorants & Stabilizer buy of GE Plastics Worldwide ($300MM Annualized). Managed 42 site teams around the world for both consolidated global buy; responsible for Corporate contracts as well as local supply agreements; International Supplier Development in Eastern Europe, India and Asia-Pacific. Eliminated 75% of Sole Source supply.Delivered Fundamental Shift of Procurement to Strategic Sourcing

Pittsfield, Massachusetts Area

Responsible for Worldwide Process Technology development and customer application support at GE Plastics. Led a team of scientists & engineers (staff of technicians, engineers and scientists including 3 managers) in equipment technology development and design/modeling capabilities for growing GE Plastics customer base.Positioned Process Technology as Market Driver

Mt. Vernon, In

Led the Product technology research, development and scale-up through manufacturing for the Crystalline Products division of GE Plastics…products lines of Valox® , Xenoy®, and Lomod®. Worldwide commercialization responsibilities. Multiple patents with major new product and market launches.Launched Major New Product Lines and Product Technologies

Phd, Organic Chemistry

Mbb, Six Sigma Dmaic, Dmadov & Cap

Activities and Societies: >Quality Training & Certification Leader - DMAIC, DFSS & Advanced Tools; eTraining >Certified Master Black.

Ba, Chemistry & Zoology