Rick Hepp Email and Phone Number
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A recognized leader in instilling Continuous Improvement linked to Business Transformational Strategies with over 20 years of experience in progressive responsibility, training and certification as a Master Black Belt in Lean, DMAIC and DMADOV/DFSS along with being a Change and Facilitation Leader who has "Created High Performance Teams ... Delivering Enterprise Excellence". Involved in multiple deployments of Lean Six Sigma at various companies & industries; developed expertise in End to End Process Management (BPM), Continuous Improvement, New Technology and product-process Design Development, and Cultural Change.More recently, involved in the broader Continuous Improvement Model of Enterprise Excellence - combining the methodology, tools and techniques of Lean Six Sigma with the Guiding Principles/values that are core to a business ... bringing together Mission Critical Key Performance Indicators (KPIs) with the Cultural Critical Key Behavior Indicators (KBIs) to deliver business Ideal Results. Currently a member of the Process Excellence Network (PeX-IQPC) Advisory Board of thinkers and thought leaders to move Process Excellence/Operational Excellence to that next level of Business Transformation.Specialties: Quality Training & Certification : Train-The-Trainer, Change & Facilitation Instructor; eTraining; Certified Master Black Belt-Six Sigma Lean, DMAIC & DFSS ; Advanced Statistical Tools; Biopharma GMP/GLP designs – Drug & Device systems; Senior Level GE Managerial Courses; HR Training – Exempt & Non-Exempt; Union & Non-Union; Global Contracting/Supply Chain; Intellectual Property – Patents & Licensing Product & Process; Strategic Business Ethics – Multicultural training
Consultant & Trainer
View- Website:
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- 115
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Founder And Enterprise Transformation Thought LeaderEnterprise Excellence Services, Llc Jul 2017 - PresentUnited StatesFocus on Enterprise Excellence model linking methodology, tools and techniques of Operational Excellence / Lean Six Sigma / Change Management with the guiding principles & behaviors of an organization to deliver Business Ideal Results. SERVICES OFFEREDIntegrating methodology, tools and techniques of Operational Excellence (Lean Six Sigma and Change Management) with Business Strategy and Transformation by:Providing Coaching and Mentoring in deploying a successful Enterprise Excellence ProgramAssessing your business status from a Enterprise Excellence Business Model with recommendations on changes and improvements to achieve Best-In-Class performanceTraining Programs and packages around Lean Six Sigma, Change Management, Enterprise Excellence Targeted self-taught, self-paced development packages around Methodology, Tools and Techniques of Operational ExcellenceTraining Materials and Facilitated Training Guides for Lean (Yellow Belt, Lean Practitioners and Lean Masters), Six Sigma (Green Belt, Black Belt and Master Black Belts), Change Management, and Enterprise Excellence (Assessment Leaders, Leadership Development, and Dashboard Metrics for KPI and KBI performance)."Creating High Performance Teams ... Delivering Enterprise Excellence"
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Trainer, Coach & Mentor For Enterprise ExcellenceConsultant & Trainer Jan 2017 - PresentEast Coast Of United StatesFocus on Enterprise Excellence model linking methodology, tools and techniques of Operational Excellence/Lean Six Sigma with the guiding principles & behaviors of an organization to deliver Business Ideal Results. It’s all about driving successful Business Transformation and Strategy (PLAN THE BUSINESS), running the Day to Day business operations to Goals & Objectives, (RUN THE BUSINESS), while delivering Continuous Improvement and Innovation (SOLVING BUSINESS PROBLEMS AND ADVANCING OPPORTUNITIES).Creating High Performance Teams … Delivering Enterprise Excellence -
Advisory Board, Opex WeekProcess Excellence Network (Pex Network - A Division Of Iqpc) 2016 - 2017Process Excellence Network (PeX-IQPC) Advisory Board consists of thinkers and thought leaders to move Process Excellence/Operational Excellence to a next level of Business Transformation by providing expertise and guidance on topics for Process Excellence Network site in addition to contributing content and media, as appropriate. -
Executive Director, Operational ExcellenceBristol-Myers Squibb Jan 2013 - Dec 2016New Brunswick, NjResponsible for Operational Excellence across Global Manufacturing & Supply for BMS.Led a Global OpEx Network team across Operations (multiple sites worldwide), Quality, Supply Chain and Enabling functions (e.g. HR, Legal, Strategy & Business Operations, and procurement) to deliver operating efficiencies, capacity, regulatory/compliance performance, and overall cost savings and productivity (>$450M in the last 4 years); positioned a culture change and shift in how GMS operates on a Journey To Benchmark Performance by making OpEx “the way we work”; built a portfolio approach to Continuous Improvement and aligned the OpEx network teams to focus on company goals of Speed to Patient, External Focus on Growth, a People Strategy of empowerment, engagement, and enrichment. Positioned Skills-Process-Culture of OpEx to deliver a Benchmark Organization -
Senior Director, Business OperationsAmylin Pharmaceuticals Mar 2010 - Jan 2013Greater San Diego AreaProgram Head & Business Operations leader for Amylin Operational Excellence leveraging the tools, techniques and methodologies of Lean Six Sigma to enhance effectiveness, deliver timely and accurate technology and knowledge, to drive commercialization of Amylin Pharmaceutical products & services.Led companywide effort impacting Operations, Quality, R&D, Commercial & Infrastructure in Lean Six Sigma deployment through an Operational Excellence strategy; with an OpEx team delivered efficiencies in work flow and alignment with cultural beliefs and long term value for the company which resulted in $22M in savings over 3 years.Shifted the Culture and Operational Mindset to Business Launch Success -
Operational Excellence Consultant & TrainerIndependent Consultant - Lean Six Sigma Oct 2009 - Mar 2010San Francisco Bay AreaCertified Lean/Six Sigma MBB with proven executive experience in global business operations spanning sourcing and procurement to product and process development and commercialization – all with a quality mindset. - providing leadership and training/support in Creating High Performance Teams Driving Operational Excellence for your organization.
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Sr. Director Of Jrs/Process ExcellenceOpumhealth Jun 2008 - Jul 2009San Francisco Bay AreaResponsible for companywide Six Sigma Program for Process Excellence; Call & Claim Center Hidden Factory; driving customer satisfaction, cost-out & productivity/streamlining across 5 Business Segments (>$100M); Focus on call and claim operations for 4 business line P&Ls with MBBs & BBs driving key initiatives in Product-RFP-Pricing-Customer improvement through end to end processes approaches.Positioning Process Excellence for Growth & Customer Satisfaction
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Director, Process Improvement/Six SigmaNektar Therapeutics Mar 2005 - Feb 2008San Francisco Bay AreaResponsible for developing and implementing a companywide training & certification Program for Process Excellence/Six Sigma; Cost Out & Productivity leader for Operations: delivered over $3 MM in Cost Productivity; Quality systems streamlining; GMP-GLP compliance with Stage Appropriate Quality improvement.Achieved Leadership Culture Shift and Bottom-Line Results -
Quality Leader-Six SigmaGenworh Financial Aug 2000 - Mar 2005Richmond, Virginia AreaSix Sigma Quality Leader Focus on Strategic Programs…Process Entitlement through DMAIC methodology, DFSS for New Processes and Products across the company, and Change Leadership through GE CAP & Facilitative techniques. $200MM in Cost Savings; $100MM in Revenue Enhancement. Responsible for all Six Sigma Training & Certification programs as well as being a member of the GE Corporate Six Sigma council.Redefined the Quality Culture – Reset the Paper Factory -
Mbb And Global Sourcing LeaderGeneral Electric Company 1996 - 2000Pittsfield, Massachusetts AreaAs MBB, I was responsible to lead the Six Sigma/Quality Global Sourcing efforts for GE Plastics; be part of the GE Global Sourcing Six Sigma team; Deliver on projects for Cost Savings & Cost Avoidance; Resolve sole source supply issues and leverage supplier skills & expertise to drive Quality & Costs through a Supplier Black Belt program.Global Sourcing leader for all Colorants & Stabilizer buy of GE Plastics Worldwide ($300MM Annualized). Managed 42 site teams around the world for both consolidated global buy; responsible for Corporate contracts as well as local supply agreements; International Supplier Development in Eastern Europe, India and Asia-Pacific. Eliminated 75% of Sole Source supply.Delivered Fundamental Shift of Procurement to Strategic Sourcing -
Process & Application Technology LeaderGeneral Electric Jun 1988 - Oct 1992Pittsfield, Massachusetts AreaResponsible for Worldwide Process Technology development and customer application support at GE Plastics. Led a team of scientists & engineers (staff of technicians, engineers and scientists including 3 managers) in equipment technology development and design/modeling capabilities for growing GE Plastics customer base.Positioned Process Technology as Market Driver -
Product Technology ManagerGeneral Electric Mar 1980 - Jun 1988Mt. Vernon, InLed the Product technology research, development and scale-up through manufacturing for the Crystalline Products division of GE Plastics…products lines of Valox® , Xenoy®, and Lomod®. Worldwide commercialization responsibilities. Multiple patents with major new product and market launches.Launched Major New Product Lines and Product Technologies
Rick Hepp Skills
Rick Hepp Education Details
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Organic Chemistry -
General Electric CompanySix Sigma Dmaic, Dmadov & Cap -
Chemistry & Zoology
Frequently Asked Questions about Rick Hepp
What company does Rick Hepp work for?
Rick Hepp works for Consultant & Trainer
What is Rick Hepp's role at the current company?
Rick Hepp's current role is Founder and Enterprise Transformation Thought Leader at Enterprise Excellence Services, LLC.
What is Rick Hepp's email address?
Rick Hepp's email address is ri****@****hoo.com
What is Rick Hepp's direct phone number?
Rick Hepp's direct phone number is +130288*****
What schools did Rick Hepp attend?
Rick Hepp attended University Of South Carolina, General Electric Company, Depauw University.
What skills is Rick Hepp known for?
Rick Hepp has skills like Six Sigma, Operational Excellence, Pharmaceutical Industry, Cross Functional Team Leadership, Dmaic, Fda, Lean Manufacturing, Biotechnology, Process Improvement, Continuous Improvement, Quality System, Manufacturing.
Who are Rick Hepp's colleagues?
Rick Hepp's colleagues are Jaclyn Thorn, عزام عبيد, Linda Rose, Corrado De Cecco, Natascia Pivetta, Natalie Marsh, Mary Vincent.
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