Luis Rico-Castillo Email & Phone Number

Indianapolis, Indiana

A six week, sales training program designed to educate and evaluate new tech sales talent through Sandler Sales Training. Completed three rotating micro-internships with leading Indy tech companies.Participating companies: OneCause, Schneider Geospatial, Renaissance Electronic Services▪ 27% call to demo conversion at Schneider Geospatial ▪ 53% call volume improvement from week one to week two at OneCause▪ Coached on lead generation, outreach, objection handling, and demo booking guided by Sales team leaders.▪ Introduced to popular sales tools such as Salesforce, Slack, Outreach and others.▪ Insight on sales ops, pipeline management, lead management, account nurturing and performance metrics.

Gainesville, Florida Area

Florida Department of Corrections - Lowell CI 2017 - 2019Williams Elementary - 2nd Grade teacher 2016-2017▪ Plan, develop and conduct academic classes for Adult Basic Education and GED students.▪ Utilize various teaching techniques and activities to assist students with their educational advancement.▪ 87% student passing rate of individual GED sections of 1st attempt with 33 completed diplomas.▪ Evaluate students and adapt individual education plan to improve student academic progress.▪ Developed standards based-lesson plans using data to differentiate and drive instruction and meet academic goals.▪ Collected and analyzed student data weekly to guide instructional planning and learning activities.

Alexandria Governorate, Egypt

▪Provided training for primary teachers in curriculum, instructional design and pedagogy.▪Designed and administered in-service training based around the National Egyptian curriculum.▪Developed training materials for and conducted in-service workshops.▪Evaluated teacher performance and provided weekly coaching sessions to assist with skill development.▪Keep accurate training and progress records for participating teachers.

Kuala Lumpur, Malaysia

▪Provided training and developmental support in pedagogical methodology, instructional techniques and practice.▪Conducted monthly professional development workshops and weekly in-class training to reinforce teacher learning.▪Developed and implemented class curriculums to fulfill learning standards for mixed-level classrooms.▪Assisted teachers to create a flexible and adaptive classroom setting to meet the educational needs of the students.

Gyeonggi-Do, South Korea

▪ Developed and executed comprehensive lessons to meet and exceed learning objectives.▪ Implemented a communicative language teaching environment to reinforce core-learning fundamentals.▪ Encouraged students to think creatively and use prior knowledge to support active class interaction.

Stockton, California

▪ Documented assembly procedures and created Standard Operating Procedure manuals for Production department.▪ Created, organized and revised production documents for use by various company departments.▪ Performed Quality Assurance review of finished cabinet goods prior to packaging and shipping.▪ Supported Production Manager in coaching and development of production staff.

Bachelor’S Degree, Hospitality Administration/Management

Tesol Certificate, Tesol

120 Hour TESOL Course Meets British Council training and education criteria.

Associate’S Degree, Restaurant/Food Services Management