Bachelor degree in Industrial Engineering, Masters in Manufacturing Technology and Project Management. 18 years of demonstrated experience in the manufacturing and service industries, mostly in the electronic devices manufacturing and financial services environments. Proven experience in all Quality Assurance related functions such as Service Qaulity, Incoming Inspection, Quality Engineering, Corrective and Preventive Actions Systems, Supplier Quality Engineering, Customer Quality Engineering, Customer Satisfaction, VOC, ISO 9000 Certified Lead Auditor. Problem solving skills, statistic analysis, and computer knowledge.Ability to work in a team environment. Results and service Oriented. Leadership skills. Analytical ability and display a logical approach to problem solving. Knowledge of Statistical Process Control (SPC) techniques. Communication skills: Spanish and English. Experience in formulating and writing detailed failure analysis reports.Specialties: Quality System Compliance, Servie Quality, supplier quality, statistical analysis, ISO 9001 Standards. Able to communicate with customers, quality metrics, simulation software, project management, training in all quality related subjects.