A real time, communication platform for all your interactions with your customers and employees. Ensure your communications are relevant and delivered via the correct channel appropriate to your customers and employees.Create any form or survey you can imagine and deploy via email, SMS, your website, an iPad or iPhone, LinkedIn, Twitter and Facebook.Track who is viewing, opening, submitting and consenting to your communications. All submissions and interactions are assigned to the relevant contact within Arkflux. Create and continuously develop your customer and employee profiles to better understand their needs; are they happy, sad, fearful? What are their interests, their challenges and most importantly how can YOU help them?Automate intelligent communication campaigns and guide your customers through a flawless, informative journey, through a process YOU have defined to match your business requirements. Can’t decide which channel would be best? Then combine them. Cross channels within the communication campaign; start with a website form that triggers an email, that then leads onto an SMS. Add delays to the next action, retry and automatically create opportunities and assign notes. The possibilities really are endless with arkflux. Your current processes and procedures can be enhanced with automated communications, leaving you free to speak to your customers when it really counts.We are here to support, not replace the human interaction within a business.