Driven IT professional with 11+ years experience in Information Technology and Food Manufacturing industries. Major strengths include troubleshooting network hardware / software, help desk operations, and staff instruction. Skills include programming (Visual Basic / Script, HTML) cable installation, project management, and customer relations. Highly educated and experienced in front and back office operations with extensive knowledge of server configuration and installation.Specialties: Windows 7, Windows Vista, Windows XP, Windows 2003, Linux, Microsoft IIS, HTML, Routers, Firewalls, ISA Server, VPN, VNC, OS Installs, Imaging, Microsoft Office 2003/2007, Active Directory Administration, Group Policy, File System Permissions, PC builds, Server Builds, Raid Arrays, Patch Panels, Network Storage, Wired / Wireless Network Devices, Citrix, Helpdesk / User Support, Data Migration, Software Packages, Microsoft Exchange Administration, SQL Database Administration