I believe if companies put customers at the center of everything they do then they will win. My superpower is in driving revenue growth for businesses through customer experience business consulting, building marketing centers of excellence, establishing high-performing teams and accelerating digital transformation through technological innovation.As a global marketing and customer experience consultant, I am a problem-solver who gets energized by helping companies grow their businesses by creating exceptional customer experiences, loyalty and retention. I have successfully led product and service brands to double-digit growth by developing and marketing innovative voice, digital and AI solutions. I have created new corporate brands, launched innovative technology solutions and provided customer experience consulting services to global brand market leaders in the healthcare, life science, laboratory, retail, travel & hospitality, and technology industries.I have 20+ years of experience as a marketing executive leading small to large B2C and B2B corporations to double-digit growth. I am an executive consultant and founder of Outlighten a consulting business that provides expert advisor consulting to Fortune 500 companies and Venture Capital companies in brand management, strategic marketing planning, digital marketing transformations, communications, lead generation, customer experience best practices and technology innovation allowing them to accelerate their customer acquisition, sales, loyalty and revenue growth.
Listed skills include Leadership, Marketing Management, Customer Experience, Product Marketing, and 46 others.