• Providing consultation to small businesses on their marketing and technology solutions.• Implementing systems to simplify operations and save business owners time and money. • Automating business practices and streamlining workflows to eliminate extra steps and reduce data entry errors. • Training and educating on all things technology, answering questions or concerns, and troubleshooting any issues or annoyances being experienced.• Designing websites, drafting templates, and creating marketing materials leading to increased sales, customer inquiries, and appointment bookings.

• Organized meetings, events and presentations for over 1,300 management personnel while consistently meeting or exceeding budgetary expectations.• Collaborated with various departments and staff members to develop communications strategies and marketing materials supporting company values and brand identity.• Wrote, created, and edited speeches, letters and presentations on behalf of the senior staff for media and public appearances, community events, and internal communications.• Managed twitter handle, intranet content, and article publication for an audience of nearly 20,000 employees.• Coordinated operational plans and local efforts for media opportunities and corporate advertising campaigns.

• Managed over 1,500 customer accounts, including contract negotiations, training, & account setup.• Developed unique solutions and provided support enabling customers to grow their business, managed logistics, and reduced their supply chain.• Sought out and uncovered additional volume and opportunities for UPS to align with its customers.

• Created newsletters, brochures, and other marketing materials supporting the growth program.• Developed educational curriculum and taught weekly classes empowering employees to look for opportunities to grow the business.• Awarded Best Growth Initiative in Southern California improving employee participation by 25%.

• Audited and processed daily payroll records for over 60 employees.• Dispatched and coordinated package driver logistics to ensure package commit times were met.