Lynn S. Email & Phone Number

Southlake, Tx, Us

Southlake, Tx, Us

Likewize, a trusted partner of the world's leading brands, telecommunication companies, and financial institutions, is renowned for its unwavering commitment. With seamless management capabilities, Likewize proudly serves over a billion subscribers on behalf of our esteemed clients. Operating across more than 30 countries, Likewize leverages its global reach to provide a premium experience in various domains, including insurance, warranty, repairs, trade-ins, recycling, and premium tech support. Responsibilities | Management Summary:Proactive Engagement: Developed and implemented a data-informed strategy that emphasizes proactive engagement. The approach has significantly enhanced operational efficiency, leading to the optimization of same-day resolution processes and improved overall performance.Cross-Functional Collaboration: Collaborated closely with GTM, Product, Marketing, and Operations teams, championing a customer-first approach throughout the organization.Customer Growth: Pioneered initiatives to achieve customer satisfaction, introduced new capabilities, and collaborated cross-functionally to identify and capitalize on growth opportunities.Churn Reduction: Implemented strategies to significantly reduce customer and revenue churn, resulting in increased renewal rates, both in terms of Annual Recurring Revenue (ARR) and Monthly Recurring Revenue (MRR).Value-Driven Expansion: Fostered deeper relationships with existing accounts by consistently demonstrating value realization, leading to account expansion and upselling opportunities.Customer Health Enhancement: Introduced a comprehensive customer health monitoring system, resulting in improved health scores, indicating higher satisfaction and reduced risk of attrition.

Figeac, Midi-Pyrénées, Fr

Figeac Aero Group Overview: 2,500 employees, Figeac Aero Group manufacturing site includes 11 production sites worldwide equipped with all high-efficiency machining centers, located in Figeac France, Tunisia, Morocco, Mexico, China, and USA. Support all the major OEMs such as Airbus, Boeing, Bombardier, Gulfstream, Embraer, others. Core expertise includes Spars, Beams, Floor grids, major structures assemblies, Lintels, Monolithic Skins, Frames, Nacelles, Engines components, and Landing systems.Responsibilities | Management Summary:Partner Channel Excellence: Spearheaded the acquisition and stewardship of multi-billion dollar revenue contracts, anchoring consistent contract renewals and driving enduring growth in both major OEM and indirect sales channels.Sales Operations: Perfected the RFQ-to-revenue trajectory, placing partners at the forefront and harnessing advanced proposal and contract management. Ensured alignment of partner business models with organizational goals.Operational Oversight: Introduced streamlined processes across diverse projects and facilities, optimizing resource utilization and productivity. Implemented and improved partner operations, tools, including CRM systems, to enhance efficiency.Contract Negotiation: Orchestrated complex contract negotiations, ensuring win-win outcomes for both the organization and partners.Partner Relationship Management: Cultivated and nurtured relationships with key partners, accountable for delivery performance while ensuring products quality that comply with regulatory and FAA compliance. Delivery Process Enhancement: Spearheaded the revamp of on-time delivery processes by integrating advanced system management and automation. Leveraged daily status reports to monitor progress and implemented cost-reduction initiatives, ensuring timely and cost-effective deliveries to clients.

Figeac, Midi-Pyrénées, Fr

Responsibilities | Management Summary:Strategic Growth: Boosted market penetration and sales by cultivating supplier partnerships and leading negotiations, securing $1.6B in recurring revenue contracts.Operational Excellence: Implemented robust sales and operational protocols across various facilities and sub-brands, ensuring consistency and quality.Team Leadership: Directed a skilled team of program managers and sales professionals, fostering innovative approaches to enhance revenue and achieve sales targets.Efficiency Enhancement: Introduced streamlined processes across diverse projects and facilities, optimizing resource utilization and productivity.Sales Innovation: Conceived and rolled out novel sales strategies, bolstering product positioning, customer conversion, and acquisition.Data-Driven Decisions: Analyzed market trends and metrics to devise impactful solutions, policies, and promotional campaigns, enhancing customer awareness and engagement.Collaborative Alignment: Collaborated with senior leadership to synchronize sales and operational goals with the company's overarching vision.Profit Maximization: Prioritized exceptional customer service and adhered to best practices, resulting in significant profit growth.

Augusta, Kansas, Us

Radnor , Pa, Us

Dorval, Québec, Oo

Radnor , Pa, Us

Tulsa, Ok, Us