Lorraine O'Regan Email & Phone Number

Memphis, Tennessee, United States

Memphis, Tennessee, United States

I have taken a career break due to pregnancy. I am healing from multiple surgeries post cesarean. I currently care for my infant daughter full-time, and volunteer as a logistics coordinator for The Memphis Church Food and Clothing Pantry. I coordinate incoming donations to the church pantry, and their annual Christmas Wishlist program. I help to translate for Spanish speaking families who use the pantry services. I also create flyers for donations and drives on holiday or seasonal events.

· Demonstrate time-management proficiency by shopping and delivering multipleorders within small delivery windows.· Provide excellent customer service by communicating with customers via text.· Use problems solving skills to find the right substitutions for unstocked items.· Handle severe shortages during the pandemic and accounted for time delays with shortages of cashiers and other essential employees to still deliver on time.· Follow detailed lists and picked inventory while updating shopped items via the Shipt app to correctly charge customers and resolve complaints.· Follow additional safety protocols for handling purchases and social distancing.

· Shop and deliver multipleorders within 1 hour or less delivery windows.· Provide excellent customer service by communicating with customers via text.· Use problems solving skills to find the right substitutions for unstocked items.· Handle severe shortages during the pandemic and accounted for time delays with shortages of cashiers and other essential employees to still deliver on time.· Follow detailed lists and picked inventory while updating shopped items viathe Instacart app to correctly charge customers and resolve complaints.· Follow additional safety protocols for handling purchases and social distancing.

Chesapeake, Virginia, United States

· Use a calendar management system to recruit, book, & schedule models, hairstylists,photographers, wardrobe stylists, and makeup artists needed for styled photoshoots.· Track invoices, pay vendors, file expense reports, and document other expenditures.· Manage photoshoot stations ensuring drop cloths, and props are available.· Obtain signed model release forms and collect payments for event participation.· Design flyers via Illustrator, and connect photographers to magazines for publication.

Virginia Beach, Virginia, United States

· Provided ultimate oversight of all operational activities within the organization.· Spearheaded the bi-annual Scholarship Fair with 4,000+ attendees.· Coordinated venue reservations, recruited exhibitors, managed RSVP's of attendees, negotiated sponsorships, hired caterers, obtained licenses, recruited volunteers, analyzed outcomes of event metrics.· Fund-raised $45,000 in scholarships for sixty students.· Developed/implemented fundraising strategies that lead to sustainability and growth, engaging the existing donor base while cultivating new supporters.· Served as the leading voice for the foundation, enhancing brand recognition, partnerships, credibility, and resource development.· Represented the organization in English/Spanish for press and media, speaking engagements, and other public forums. Maintained outreach connections database.· Presented over 600 public speaking hours across Virginia and Washington D.C.· Oversaw fiscal planning, budget development, cost controls, financial reporting, and annual reports.· Advised and updated the board on all aspects of the organization’s activities, preparing reports for board meetings, maintaining communication as needed.

· Manage updates to the website and Survey Monkey.· Trains committee on procedures for scholar selection· Update donor information in the Bloomerang donor database.· Update information for students in the Access scholar database & conduct reports.· Restructure and improve functions on the Access Database to improve efficiancy.· Primary responsibility is managing procedures and processes for scholarships andmanaging records, including applications, renewals and sup porting documents.· Communicating with current, former, and potential scholars regarding programs.· Hosting award presentations at schools for scholarship winners.· Maintain both paper and electronic records for student application documents,payment verifications, and administrative program information.· Coordinate payments of funds for scholars with the financial administrator.· Assist with the planning and implementation of fundraisers.

Norfolk, Virginia Area

· Registered employees and secured sponsorships for conferences & events.· Reached out to schools, block associations, PTAs, senior centers, religious congregations, and other CBOs to provide information about the organization's mental health services for children and families.· Measured KPI and ROI using post event surveys, revenue vs. overhead cost, attendance, relationships building, and number of new leads.· Attended and represent BRC on various community boards within the service area and conferences.· Coordinated production/design of marketing collateral alongside the Marketing team including the creation and approval of outreach flyers, brochures, handouts, and other materials.· Organized event logistics to include reserving booth space, ordering marketing collateral, employee accommodations, and travel reimbursements.· Developed, monitored, and reported on the budget for each trade show.· Managed an outreach database; launched a calendar of outreach dates/times/locations, and ensured that employees conducting outreach had appropriate materials for distribution to the public.

Norfolk, Virginia Area

· Updated the CRM database, Give Effect, with new gift entries and ran reports.· Stewarded current sponsors, and recruited new donors.· Assisted with preparation & writing of grant proposals.· Created marketing videos for capital giving campaign.· Organized the Habitat for Heroes Golf Tournament which raised $45,000.· Solicited in-kind donations to feed volunteers at twelve home build locations.· Obtained two interviews with TV stations highlighting the charity's fundraisers.

Virginia Beach, Va

• Advised students and families regarding financial aid eligibility and scholarships. Impact: Successfully reviewed and assessed eligibility of applications and created award letters for qualified individuals.• Completed professional judgment for extenuating circumstances and processed veteran aid programs. Impact: Ensured timely distribution of Tuition Assistance (TA), GI Bill, Vocational Rehab, and My Career Advancement Account (MYCAA). Several students were awarded external scholarships with counseling.

Virginia Beach

· In the absence of the regular classroom teacher, I taught various subjects for scheduled lessons and provided meaningful instruction.· With minimal or no notice followed or created lesson plans for classes in various subjects. · Directed students to complete assignments & curriculum objectives while enforcing school rules. · Created a classroom environment that was conducive to learning and appropriate to the maturity and interests of the students. · Ensured the safety of students and enacted disciplinary actions as needed. · Provided instruction for grades 6-12 during the absence of the regular teacher.· Collected previously assigned work from students and graded paperwork.

Norfolk, Virginia Area

· Assisted with organizing of the events and programs for the organization including the annual Pridefest, Block Party, and all fundraisers. · To ensure smooth event operations I coordinated sponsorships, volunteers, and logistics with the committees for each respectively. · Managed the day-to-day administrative support including updating social media, website management, and organizing event paperwork. · Provided secretarial/clerical services as required, maintains necessary databases, and performed general duties to support the efficient operations of the organization.

Norfolk, Virginia Area

· Assisted with the coordination & implementation of the Freshman Summer Institute which is a three-day intensive leadership program for incoming First-Generation students.· Coordinated the awards process and recognition ceremony for student organizations.· Maintained leadership resources, provided retreat planning, and leadership training. · Coordinated the awards and recognition ceremonies for student organizations.

Henrico, Va

· Provided personalized counseling to students on scholarships, federal, & state aid. · Created content for the scholarship newsletter & social media platforms. · Organized college planning initiatives for prospective high school graduates and assisted students with college admissions applications & the FAFSA. · Researched community scholarships for the local scholarship database.This position required rapport building, student success initiative development, and implementation, educational advising, challenging and motivating youth.

1328 W Cary St, Richmond, Va 23220

· Updated the Facebook, Twitter, Foursquare, and Yelp by creating content that engaged customers and generated inbound restaurant traffic. · Coordinated online advocacy, completed food photography, community-outreach efforts, and advertised restaurant promotions.· Provided a welcoming atmosphere to guests, and monitored the open dining sections of the restaurant.· Managed restaurant flow by estimating wait times, overseeing to-go orders, booked reservations for large parties, processed payments, and managed catering orders in English and Spanish.

7501 Boulder View Dr, N Chesterfield, Va 23225

· Planned and executed organizational events, and assisted with website management including site enhancements and new content strategies. · Researched and assisted in the creation of e-newsletters, blog posts, and marketing messages. · Developed press releases related to organizational news, and assisted in the preparation of marketing materials. · Updated and maintained social media platforms and measured success of Google Ad Words campaigns.

Richmond, Virginia, United States

· Completed social media posts, press releases, and media calls for the charity. · Ordered advertising and collateral materials and created electronic communications including newsletters and blog posts for the website. · Took photography and videography during events. · Designated to complete Spanish interpretation at community engagement activities, and writing blog stories on the events.· Translated the content from English to Spanish for the social media and website.

Non-Profit Management Graduate Certificate

Activities and Societies: Academy for Nonprofit Excellence, National Council for Nonprofits, PennyAppeal @ VCU Through this accredited.

Certificate, Marketing Professional Design

Learned the use of Adobe Photoshop, Illustrator, and InDesign. The courses provided the fundamental concepts of color, typography.

Bachelor Of Science (B.S.), Major: Public Relations Minors: Business And Spanish

Activities and Societies: Public Relations Society of America, Golden Key International Honour Society, National Association of Hispanic.

Certificate, Spanish Translation And Interpretation

Education record