At Krumsa, a leading company in the digitalization of business processes using the iBPMS NoCode platform AuraQuantic, my role combines commercial and technical responsibilities with the aim of driving our clients' operational optimization and achieving their business success through customized solutions.Main responsibilities:Commercial management and business development: Responsible for managing the commercial relationship with clients and prospects from initial contact to business… Show more At Krumsa, a leading company in the digitalization of business processes using the iBPMS NoCode platform AuraQuantic, my role combines commercial and technical responsibilities with the aim of driving our clients' operational optimization and achieving their business success through customized solutions.Main responsibilities:Commercial management and business development: Responsible for managing the commercial relationship with clients and prospects from initial contact to business closure. Conducting presentations of the AuraQuantic platform, coordinating personalized demonstrations and pilots tailored to the specific needs of clients, facilitating the understanding of the tangible benefits provided by the platform.Technical consulting and solution customization: As a senior consultant, providing technical support in process customization and integration of solutions with AuraQuantic, ensuring smooth and efficient implementation. Designing interfaces and closely collaborating with development teams to ensure solutions meet clients' functional and operational requirements.Business relationship development: Establishing and maintaining long-term relationships with clients, acting as their primary point of contact, and ensuring a high level of satisfaction and success at each stage of the process. My focus on personalized attention strengthens trust and increases client retention.Team coordination and leadership: Collaborating with operations, marketing, and customer service departments to coordinate the implementation of solutions, ensuring timely delivery and exceeding client expectations. Show less

- Responsible for identifying and developing business opportunities for license sales in the areas of Database & Technology and Business Intelligence, primarily in the banking, healthcare, and government sectors.- During this time, achieved deeper relationships with existing clients through new solutions and technologies, while also increasing the base of satisfied clients with the proposed solutions.

- Technical lead in the infrastructure area for Hewlett-Packard (HP) architecture, supporting the commercial area in the search for high-availability solutions, database servers, and storage. Specialist Engineer- Responsible for the administration and proper use of Sybase Adaptive Server Enterprise database engines at Banco de Crédito e Inversiones, within certification and development environments.

During this period, worked as a Technical Support Engineer for the main products of Sybase Inc. (now SAP), as well as other represented brands, both for Chile and other countries in the region. Additionally, was involved in the implementation of Business Intelligence solutions and the development of projects with client-server architecture using Sybase Inc. technology.

Worked as an application developer for Banco de Chile using the Sybase PowerBuilder programming tool and Sybase ASE database.