Joel Jones 🏡 Email & Phone Number

Salt Lake County, Utah, United States

First-time landlord? I help you overcome the challenges of tenants, maintenance, and legal liability using the landlord self-management system.Watch the free landlord class at www.LandlordStrategy.com

Salt Lake County, Utah, United States

- Direct company AR efforts of $5M+ a month, partnering with cross-functional teams to implement initiatives that enhance the company's cash flow position and contribute to overall financial success- Collaborate with in-house counsel and third-party lawyers to manage legal matters, ensuring comprehensive oversight and alignment with organizational objectives

Salt Lake City, Utah, United States

- Achieved 20% Q/Q revenue growth by improving operational efficiency, resulting in increased revenue leading to $80 Million Series C round of fundraising backed by Andreessen Horowitz-Improved NPS to 50+ by leading a cross-functional team of product, engineering, and accounting professionals to solve internal payment customer journey pain points across.

Salt Lake City, Utah, United States

- Led a team of 10+ account managers responsible for multi-million dollar rental portfolios, resulting in Series B fundraising of $40 Million and launching core company programs and policies to scale- First Utah hire and employee #45 Series A, contributed to rapid growth and development resulting in scaling the Utah office to 50 employees and launching new.

Provo, Utah Area

- Managed a team of 7 and orchestrated sales and retention for 480 contracts by leveraging customer experience feedback, NOI analysis, delinquency, and leasing velocity.

Lindon, UT

- Developed successful customer experience journeys for Star Wars, Marvel, and Sony content, resulting in the launch of seven storefront locations and events at TED 2018 and Oculus Connect 5 Conference- Coordinated 20+ focus tests with up to 300 testers resulting in critical product changes prior to launch, resulting in 100+ SOP’s that kept teams organized.

Glendale, CA

- Directed 1,000+ product demonstrations for investors and executives at Marvel, Lucasfilm, and Pixar, resulting in additional Series A funding to create content and launch locations in California, Florida, Vegas, and Canada - Trained and launched the Downtown Disney location generating $300K+ monthly in revenue- Executed comprehensive test plans.

Lindon, UT

- Assisted Director of Customer Service to refine operation and technical checklists to improve efficiency - Monitored the health of operations in New York and reported the results to management- Managed VR Customer Service Associates and technicians for public opening- Hosted live operations with a team grossing $6,000+ per evening

Orem, UT

- Created online email content for volleyball college coaches, club coaches, and parents- Fabricated brochures, flyers, and promotional materials to increase brand awareness and sale

Provo, Utah Area

2017 Season Oversaw Utah’s largest 26- acre water park with 17+ attractions, vendors, cabanas, gift shop, food, and events Hired and trained 200+ employees in five departments to serve 300,000+ guests annually Reduced payroll by 1.5% and expenses through efficient scheduling and maintenance work Developed a new parking process that increasing revenue.

Provo, Utah Area

 Managed 120 employees in the front office, parking, gift shop, equipment rental and repair Oversaw 80% of total revenue, ran point of sales system Created company-wide guest services training manual for the new point of sale system

Las Vegas, Nevada Area

• Coordinated various divisions of the event for 10,000 plus participants
• Instructed groups of volunteers on event processes and how to create memorable experiences for participants

Provo, Utah Area

• Reviewed and implemented the event planner’s detailed instructions with precision
• Erected and disassembled events efficiently and in an organized manner
• Set-up and tear down a variety of equipment, including, but not limited to chairs, tables,
• staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape,
• and plywood.
• Sweep, mop, and scrub floors, wash walls, windows, stainless steel, counter tops, and

Officiate Volleyball and Soccer games

Master'S Degree, Master'S Of Business Creation

A specialized, hands-on program focused on entrepreneurship and scaling businesses. The Master's in Business Creation combines advanced.

Experience Design And Management, Business Administration And Management, General

Activities and Societies: Entrepreneurship Club Event and Venue Management Club The anatomy of experiences, created and designed with.