Lukas Suchanek Email & Phone Number

Metropolregion München

Responsible for the definition and development of comprehensive Marketing, Sales, and Service solutions Ownership of the CRM ecosystem, built around a brand new Salesforce.com implementation and includes also several surrounding, integrated systems to create a brilliantly easy digital customer experienceDefinition and relentless work towards the solution vision by achieving economic business goalsOwner and content authority of the solution vision and backlog to solve prioritized, relevant business problemsDigital Transformation at Sky including a full agile transformation and Scaled Agile rollout (SAFe)Close collaboration with 5 Agile Release Trains and 25+ Agile teams to align roadmaps and develop the required functionalityEnsure successful, timely, and frequent solution deployments to customersMarket and competitor observations, gathering feedback to help continuously improve solutions Prioritization of Product development to work on the right solutions at the right time

München

Building and leading a self-organized team of high-performance professionalsCreating a culture where humble, hungry, and smart team players can thriveOwnership of our new Customer Engagement platform based on Salesforce.comTransforming the organization to meet our digital needsCreating positive change and leading through itIntroducing a lean-agile mindset and DevOps principles

München Und Umgebung, Deutschland

Leading a team of IT Project and Programme Managers, delivering business and technology driven programmes. Experienced in customer-centric programmes such as CRM implementations, Salesforce and more. Very skilled in building up programme governance, priorities, fast-paced delivery models, understandable requirements, budgets, overall project portfolio, trusted relationships between internal and external stakeholders. Proactiveness and taking over end-2-end ownership of all deliverables are the two major drivers for our success.

München Und Umgebung, Deutschland

IT Programme ManagementIT Project Management for various projects (customer focused IT projects)Stakeholder ManagementOperational readinessRisk ManagementDelivery (In-Time, In-Budget)IT Demand & Portfolio Management including requirements managementCommunicationReporting

Hamburg Und Umgebung, Deutschland

Project Management for IT projectsProject PlanningRisk ManagementCoordinationChange ManagementProject ReportingStakeholder ManagementRequirements managementProvider ManagementResource ManagementTeam building

München Und Umgebung, Deutschland

Demand ManagementIT Portfolio ManagementProject ManagementCommunicationBudgeting

München Und Umgebung, Deutschland

Project ManagementClient consultancy and concept developmentSaaS Solution implementation and customer-specific configurationSpend Analysis implementation and designeSourcingSavings TrackingVendor management

Management dashboard development for Predefined Services Adoption TeamData consolidation by using Microsoft Visual Basic for ApplicationsBusiness Objects (BOBJ) Xcelsius ManagementService Portfolio Management

Output ManagementConsultancy, working with clients to create output solutionsTroubleshooting, SupportStreamServe software configuration

Wilhelmshaven Und Umgebung, Deutschland

Military career (Corporal/seargent)

Bachelor Of Science (B.Sc.), Wirtschaftsinformatik

Ausbildung Zum Bürokaufmann, Büromanagement Und -Verwaltung, 90,3 %

Allgemeine Wirtschaftslehre Spezielle Wirtschaftslehre Rechnungswesen Datenverarbeitung