P&C Licensed in TX, LA, MS, AL, KS, MO, IN, IL, and AR Inbound Sales : Customer Relations : Data Analysis Duties: Qualifying and quoting prospects, selling memberships and personal lines insurance products. Following up with members and insureds and prospecting for new business. Multi – tasking and identifying cross –selling opportunities

Responsible for working list of prospective Small and Medium Businesses supplied within a specific territory, providing world class services to businesses by offering advanced HD TV, high speed internet, nationwide mobile and advanced telephone services. Additional duties: Cold calling- new and established businesses Sales Presentations & Proposals

Responsible for supporting Comcast Business Services in their efforts to retain and grow existing customer base. Act as a business partner to existing customers with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution.. Addition duties: • Retain business customers by mining and growing accounts through solution based selling and account management via the telephone.• Prepares sales documentation, activity reports, and forecasts, as required.• Drive both sales growth and account retention by introducing various products and services available through Comcast Business.• Creates proposals for customers related to the proposed solution and new sales opportunities.

Responsible for using active listening, empathy, and assuming ownership of customer issues through to resolution. Addition duties: • Minimizes churn by strategically offering product bundles and price points that meet the needs of the customers' budget and business applications and expands their product mix with Comcast. • Meets or exceeds budgeted retention goals for all product lines. • Demonstrates strong problem solving and communications skills. • Utilize a professional sense of urgency, with various departments, in an effort to rectify customer issues.

Responsible for the workflow timeline execution of all new products, projects, and special programs. Pro-actively manage and communicate across the organization to ensure on-time execution of projects.Additional duties: -Create scope of project, maintain timelines in dealing with issues, and track timeline progress and report status updates-Serve as liaison between company leadership and departments-Sharepoint administrator (user adoption and usage)

Responsible for marketing and selling tobacco products to retailers in the Greater Denver market. Identify traditional and nontraditional retail prospects and make contact, working to establish a relationship and secure new accounts while delivering excellent customer service to existing accounts.Key Accomplishments:• Implement national and local marketing initiatives with a focus on brand management for existing accounts.• Consistently achieve sales goals and quotas.• Provide store owners and managers with tobacco and consumer market data and assist in the development of individual business plans to increase sales for retailer and RJ Reynolds.• Utilize relationship marketing techniques and understanding of consumer marketing brand strategies to promote products to retailers and engage consumers directly to boost sales and brand recognition.• Serve as a business consultant to client accounts, recommending sales and distribution strategies and educating clients on tobacco products.

Responsible for supporting the category director of packaged beverages, including performing financial analysis and reporting using MS Excel, coordinating and planning vendor meetings, and learning consumer marketing techniques.Key Accomplishments:• Tracked and evaluated marketing promotions to identify what worked and what needed improvement.• Performed market research and product selection for specific target consumer group.• Evaluated dairy sales and cooler space to determine proper produce placement.

Supervised up to eight employees, monitoring activities and completing daily performance reviews. Effectively performed inventory and stockroom management, including ordering products, merchandising, and overseeing delivery of inventory from vendors and corporate warehouse.Key Accomplishments:• Conducted employee training, emphasizing customer service and complying with company policies.• Completed weekly location performance reviews, identifying areas in need of improvement.• Accurately performed data entry of cash reports and invoice data.• Ensured office safe balanced at the end of each shift and reviewed cash and check deposits for accuracy at closing.

Interacted with a diverse group of customers on a daily basis, delivering superior customer service with a positive and friendly attitude.Key Accomplishments:• Played key role in implementing new marketing initiatives.• Provided inventory control support.

Supervised employees, monitoring performance and delegating tasks to ensure customers were served quickly. Mentored staff and promoted customer service, food preparation, and sanitation.Key Accomplishments:• Compiled and reviewed P&L reports, working to increase revenue and reduce expenditures.• Managed inventory and scheduled staff members.

Actively supervised a team of employees, delegating tasks and evaluating individual performance. Identified training needs and conducted employee training and development in company policies and procedures, and customer service.Key Accomplishments:• Implemented marketing initiatives and promoted brand recognition in a new market.• Performed cash management and daily close-outs.