Lauren Tersen Email & Phone Number

Jacksonville, Florida, United States

As an OMS I help to monitor operations taking place within our facility in regards to our customers, drivers, and my direct supervisors. I am responsible for completing cases in Salesforce for our customers by resolving any delivery issues by researching their packages movement and speaking with their drivers. I aid our drivers throughout their workday by.

Orlando, Florida, United States

In this role I hired, trained, and coached employees to uphold workplace standards to maintain quality. We practiced proper food handling and safety to prevent cross contamination, food waste, and ensure that our food was at its highest quality. I oversaw our daily operations to ensure cleanliness, maintain stock, and perform general maintenance as needed..

Jacksonville, Florida, United States

As a sales associate on the floor I was part of a team responsible for customer satisfaction. We helped customer find products that they were happy with and advising them on purchases to make higher sales. Throughout the day we also maintained stock in all of our displays and cleaned up any messes. When working as a cashier I would swiftly process.

Jacksonville, Florida, United States

As a fruit expert I was taught the proper methods of preparing, storing, and handling our food product. I was able to balance making arrangements, taking calls, and assisting customer at the front of house. I was able to properly manage my time to complete orders for the next day while monitoring the deliveries for the current arrangements.

Orlando, Florida, United States

I was responsible for handling high call volumes to our admissions office to help prospective, incoming, and current students. During these calls we were utilizing multiple systems such as PeopleSoft and Cisco as well as document viewers to make sure students had completed accounts. This required us to handle sensitive documents such as green cards.

Jacksonville, Florida, United States

I made use of the Etsy Shop website to sell acrylic paintings across the country. I made sure to promptly attend to any questions about my work as well as in regard to any paintings I sold. For all of my postings I documented all materials, dimensions, and time put into each work to fairly price each product and give an accurate description to customers.

Bachelor Of Science - Bs, Environmental Studies

A+, Computer/Information Technology Administration And Management, Pass

A certification that demonstrates the knowledge to install, maintain, customize, and operate computers across multiple platforms.