Loïc Thomas Email and Phone Number
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Fort de 30 années d'expérience dans le domaine de l'analyse physique, je suis le Directeur Général d'Anton Paar France, une filiale du groupe autrichien Anton Paar, leader mondial des instruments de mesure de haute précision. Ma mission est de piloter la stratégie, la performance et la croissance de l'entreprise, en alignant les objectifs et les valeurs avec la vision du groupe. Je suis passionné par l'innovation, la qualité et la satisfaction client, et je m'efforce de créer une culture d'excellence, de collaboration et de diversité au sein de mon équipe.Depuis que j'ai rejoint Anton Paar France en 2002, j'ai mis en œuvre de nouveaux processus et procédures, défini des indicateurs clés de performance, établi des budgets prévisionnels, et renforcé la relation avec le siège basé à Graz. J'ai également participé activement à des événements et des expositions au nom de l'entreprise, et représenté les intérêts des actionnaires. Avant d'occuper ce poste, j'ai été Responsable du Service Client, où j'ai managé l équipe, contrôlé les coûts, augmenté les performances individuelles, et assuré la satisfaction des clients. J'ai également été pendant 12 ans le Responsable Produit pour les analyseurs de densité, de viscosité, indice de réfraction et pouvoir rotatoire, de boisson et de sucre, où j'ai apporté mon soutien à l'équipe commerciale, réalisé des démonstrations et des développements d'applications, assuré le support client, l'installation et la formation des nouveaux recrues. J'ai également été impliqué dans le développement de solutions automatisées pour des applications spécifiques, et créé un réseau de référence avec des utilisateurs.
Anton Paar France
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Managing Director / Directeur GénéralAnton Paar France Feb 2018 - PresentParisLeading the company and ensuring all employees buy into the company vision.Planning and implementing long term business strategies to achieve the company’s objectives.Review the company’s financial performance.Carrying out regular analysis to mitigate any potential risks through industry and market changes.Participating at events and exhibitions on behalf of the company.Implementing new processes and procedures across the business.Setting company-wide KPI’s to gauge company performance in all areas.Working closely with the Sales Director and Service Director.Setting company budgets and forecasts alongside the Headquarter based in Graz (Austria).Reporting results to the shareholders on an annual basis. -
Customer Service ManagerAnton Paar France Jan 2016 - Feb 2018Région De Paris, FranceMember of the board of directors AP France- Team manager : 12 employees- Cost control- Increase individual performances- Ensuring customer satisfaction- Evaluated employee performance, set KPIs, and developed plans -
Product ManagerAnton Paar France Jan 2004 - Jan 2016Région De Paris, FranceProduct manager for densitymeters, viscositymeters, refractometers, polarimeters, beverage analysers, sugar analysersSupport to the sale team, demonstrations and applications developments, customer support, installation and trainings. Training new recruits (sales rep., service, ...)Marketing (relation and operational) : press releases, customer portraits, well establised press network to improve the visibility of our company, focused emailings, Market survey, launch of new products. The visibility on different media is a priority (SEO).E-marketing, SEM, ...Strong implication in the automation development : dedicated solutions for specific applications, many reference users. Networking with user looking for homemade and dedicated solutions.Responsable des gammes densimètrie, réfractomètrie, polarimètrie, viscosimètrie.Ces gammes incluent des systèmes combinés d'analyse sur boissons (alcool, Brix, Diet, turbidité, CO2, O2, pH, couleur) mais également des automates pour la cosmétiques et les huiles essentielles que j ai développé à partir de nos instruments (densimètre, réfractomètre, polarimètre, colorimètre et passeur en combinaison du logiciel TIAMO de chez Metrohm).Gestion du marketing, des relations presse, recherche de nouvelles applications, fidélisation client, developpement média (sites web, référencement, sites marchands, ...) et support de notre équipe de régionnaux. -
Customer Service ManagerAnton Paar France Jan 2002 - Jan 2004Experienced on densitymeters and rheometers after 4 years in the service dept at Roucaire, former distribution partner of Anton Paar, I have started to work at the early begginings of the AP subsidiary in France (creation)Management of the service activity : Service contracts implementations and after warranty period, repairs in France and in the West indies (onsite and inhouse)Qualifications, redactions of the documentations, dashboards to follow activitiesSpare parts management to reduce repair time and increase customers satisfaction. -
FounderClub Golf Ile De France Mar 1996 - Feb 2007Région De Paris, FranceCreation of a non profitable association (french 1901 law) in 1996. - Deposit of the status, financial management - Admistrative requests during the exhibitions, negociations with providers - Management of the team (32 peoples and close to 80 during meetings) - Redaction of the internal newspaper, publication - Development of the communication writing article for some magazinesCreation of a dedicated event : VW Days(trademark). Top 5 car's events on the VW scene in Europe : close to thousands visitors and showcars coming from whole Europe. - Event on 2 days located on an old NATO airport in the north of France. - Relations with local elected people.The association still exists but need now full time people to be managed due to its expansion and the success of our events.Actually, honorary Chairman of the association since my departure in 2007.
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Customer Support Manager Iras Division (Princeton Applied Research, Eg&G)Perkinelmer Jan 2000 - Jan 2002Les UlisTechnical support for EG&G instruments (Princeton Applied Research) : electrochemistry, polarography, signal analysis, lockin, ...As a member of the Perkin Elmer service team : Sales of service contracts for HPLC, GC, AA, ... PE product range. Installation of GC at customer side. -
Customer Support EngineerRoucaire Jun 1995 - Jan 2000Région De Paris, FranceCustomer support on instruments sold by Roucaire, brand names : Anton paar, Haake, Isco, Buchi, Memmert, Desaga, Shimadzu.Repairs and service contracts onsite + inhouse repairs.Customer support and redaction of the service contracts according to the metrology and norms (several trainings at LNE).
Loïc Thomas Skills
Frequently Asked Questions about Loïc Thomas
What company does Loïc Thomas work for?
Loïc Thomas works for Anton Paar France
What is Loïc Thomas's role at the current company?
Loïc Thomas's current role is CEO / Managing Director @ Anton Paar France.
What is Loïc Thomas's email address?
Loïc Thomas's email address is lo****@****aar.com
What skills is Loïc Thomas known for?
Loïc Thomas has skills like Product Management, Management, Responsable Produit, Customer Satisfaction, Marketing Communications, Vente, Conception De Produit, Instrumentation, New Business Development, Business Strategy, Marketing, Product Development.
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