Lu C. Email & Phone Number

Greater New York City Area

• Provided administrative support to the Sales department managing 23 Sales Specialists. • Liaison in between Marketing and Sales. • Created onboarding and sales team procedures for maximum efficiency. • Maintained and created Excel spreadsheets and databases. • Troubleshooted any Salesforce, Office 365 and computers issues. • Run and created sales reports while tracking incoming loan applications. • Manually entered 500 loan applications into pipeline monthly.•… Show more • Provided administrative support to the Sales department managing 23 Sales Specialists. • Liaison in between Marketing and Sales. • Created onboarding and sales team procedures for maximum efficiency. • Maintained and created Excel spreadsheets and databases. • Troubleshooted any Salesforce, Office 365 and computers issues. • Run and created sales reports while tracking incoming loan applications. • Manually entered 500 loan applications into pipeline monthly.• Trained new team members on all sales department procedures and Salesforce. • Performed general clerical and office duties involving data entry, file maintenance, scanning, email and meeting coordination. • Keep clients updated with their loan process and application status. Show less

Greater New York City Area

• Direct assistant to the CEO • Payroll • Maintain calendar and schedule up to date • Keep track of all jobs and payments • Research and purchase of material for upcoming projects • Summarize all incoming mail • Generate memos, emails and reports when appropriate • Bill payments

Greater New York City Area

• Maintain a clientele book• Provide outstanding customer service: attentive to clients’ needs and wants, build the sale, thorough product knowledge and ensure satisfaction with a follow up note or call• Insure every shoe is a perfect fit

• Consistently exceed sales plan• Grow client base through traditional means and social media• Maintain a clientele book• Promoted from Contemporary Department to Designer after only six months• Train new employees on procedures and standards• Provide outstanding customer service: attentive to clients’ needs and wants, build the sale, thorough product knowledge and ensure satisfaction with a follow up note or call

• Educated consumers of benefits and quality of Canon cameras• Generated daily reports for superiors• Exceeded sales goals

• Utilized foreign language skills, Portuguese and Spanish, as needed • Marketing at trade shows, promotional parties and conventions • Barret and Jackson Convention, Speed Channel • NASCAR, Old Spice • NASCAR, Direct TV • Magic, Good Feet • CES, Diesel Auto • NFL/ Samsung Champion Dinner, autograph event with Hall of Fame players • Grammy Awards, Johnnie Walker at Pure Nightclub • Rolling Stone Magazine, Johnnie Walker Promotion

Business Administration And Management, General

"Managing yourself and leading others." Extension course.

Business Administration, Business, Management, Marketing, And Related Support Services, 3.5 Gpa

Activities and Societies: Dean's List Honor Student Relevant Coursework: Oral Communication, Introduction to Business, Business Law.

Bachelor Of Business Administration - Bba, Business Administration And Management, General