- More than Twenty years working experience in the international ICT industry - More than fifteen years management experience in the international Customer service, Project management, Field engineer, Technical NOC, Logistic etc - Well Managed on Team P&L, YOY 30%+ service revenue increasment for past three years.- Lifecycle management of Oversea customer E2E satisfaction. - Project management experience on multi-million dollars project.- More than Ten years carrier-class data network project engineering experience. - Two years sales engineering experiences in the international Telco services provider. - Strategic thinking on business development and strong sense in sales area.- Deeply understanding "Service" in ICT industry.- Expert on Managed Service/Product/Process definition and support - Expert on ITIL management/process definition - Expert on Customer Service management area - Excellent knowledge on China and international telecommunication service market. - Excellent knowledge on Large IT Company organizations, product, services and operations procedure. - Excellent communications skills, maintain good relationship with customer.
Listed skills include Telecommunications, People Management, Program Management, Business Strategy, and 46 others.
