●Management of Service Now workload, assign, dispatch, schedule service calls, and provide customer service for internal/external calls.●Management of Maximo, participation of end-to-end user testing, and training.●SharePoint Organization and Management and Records Management Retention.●Monthly Newsletter, policy and procedure tracking and update.●Requisitions, work orders, utility data entry, SOW, supply purchasing, pro-card reconciliation, and contractor labor intake forms.●Processed, revised, and negotiated contracts with current and new vendors.