Lúa Cruz Fernández Email & Phone Number

- Translate/edit/write, and optimise content.- Create detailed briefs for external editors/translators.- Follow-up and update clients' editorial calendars.- Develop editorial strategies for the agency's clients.- Prepare and participate in prospect/client calls.- Manage customer relationships focusing on customer satisfaction, up-selling and cross-selling.- Manage the agency's projects and collaborations with freelance writers and translators.

- Regular translator for several companies, translation agencies and individual clients- Sworn translations for English-Spanish / Spanish-English language combination of legal andadministrative documents-Translations for English-Spanish / Spanish-English language combination of financial, legal,economic, informative and marketing related texts

-Ensure all team members are fulfilling the responsibilities and tasks detailed in their job descriptions, and following the correct workflow steps, so target language assets are appropriate for the correct cultural context and adapted for regional variations where necessary-Quality control checks on content for different target markets-Propose changes to the current processes and workflows, which will improve efficiency and quality of the work delivered by the content team and other teams at IG. Where there are information gaps, assist the Project Management team in documenting the appropriate steps to follow-Coach team members on technical skills, so they are competent in working independently in the IG CMS and all the software required for content editing and publication-Support team members with deadlines and priorities for content and localisation work. Where there are issues or conflicting priorities that will affect the quality, or timely delivery of work, escalate it to the project management team-Build strong relationships with UK marketing and product teams, educating and advising them on their content type or product’s localisation journey, and best practice to follow when requesting and implementing localised content-Translation of financial, legal and informative texts from English to Spanish and Spanish to English-SEO web content creation, editing and publishing-Client communication and marketing activities-Video and HTML editingVer menos

Cracow, Lesser Poland District, Poland

-Translation of financial, legal and informative texts from English to Spanish and Spanish to English-SEO web content creation, editing and publishing-Client communication and marketing activities-Video and HTML editing

Kraków Area, Poland

Analyst for the contents published in YouTube to ensure compliance with company’s policies.

-Coordinating and managing the workflow of the team-Point of contact for quality performance tasks. Review of team’s quality performance-Google AdWords’ project, digital marketing

Translation and revision of technical texts from English to Spanish and Spanish to English.

- Regular translator for translation agencies- Individual clients- Sworn translations for English-Spanish / Spanish-English language combination of legal and administrative documents- Translation of the Research, Transfer and Innovation Centre (Centro de Investigación, Transferencia e Innovación, CITI) web page of the University of Vigo combining the languages Galician-English- Collaboration on the translation (Spanish-Galician) of UltraStar España using Transifex- TED talks subtitling

Máster En Traducción Para La Comunicación Internacional, Legal, Administrative And Economic Translation. International Trade., Especialización En Traducción Jurídico-Administrativa Y Económico-Comercial.

In 2013, I obtained my Bachelor's Degree in Translation and Interpreting combining the languages English, Spanish and German. As well.

Licenciada En Traducción E Interpretación

German, English, French, Italian

Professional Grade, Classical Guitar And Piano