Luã Augusto Lopes Oliveira Email & Phone Number

Franca, Sp, Br

Nova Jersey, Estados Unidos

Confirm the order with agents at the destinations (domestic and international), as well as carry out the monitoring and tracking until the delivery of the material; Provide support and information to customers about stock or position of any order; Monitor and track order shipment, providing adequate support to customers; Update the system with the latest information about each order; Monitor urgent orders (real time) through contact with partners and carriers, which require constant communication with the customer; Perform the manual input of orders from customer requests, whether via email or telephone; Ensure compliance with the performance KPIs established by the company; Monitor daily global track & trace reports; Fulfill shift coverage scales, when requested (night or weekends) according to the needs of the company;

Brazil

Musical composition (individually or in partnership)Artistic interpretation (singing, guitar, clarinet)Music production ( recording, mixing, mastering, harmonic arrangement, sound equipment handling)Marketing (social network management, audience communication, event organization, art editing)Public presentations at events Video editing

Franca, São Paulo, Brasil

Support for the international franchises of the Carmen Steffens Group; Development and maintenance of the brand's international communication;Social media for the brand's international profiles; Translation of documents and advertising materials; Translation and subtitling of advertising and institutional videos; Research on market trends and analysis for the implementation of new marketing plans and assistance in the development of strategies for national and international retail.

Franca, São Paulo, Brasil

Responsible for prospecting markets and customers;Contact with clients for negotiations;Preparation of documentation;Quotation of transporters with the client;Follow up of orders;Participation in strategy and goal meetings;Representation in events, fairs, and international business rounds,Search for process improvements;Publication of the brand through digital media (international marketing);

Franca, São Paulo, Brasil

Receptive after-sales service for Netshoes group customers from all over the country by phone, e-mail and chatInterpretation and registration of protocols to meet customer requests on the company's platformsInbound telesales

São José Do Rio Preto E Região, Brasil

Process follow-up and documentary assistance for customs clearance in the export process, includingReceipt of Booking , loading request; receipt and ascertainment of container data;Registration and checking of documentation issued on behalf of the company's customs broker (Invoice, Packing List, DU-E, Draft B/L, AWB, CRT and Certificate of Origin etc.);Verification of currency quotations;Follow-up of the shipment and release of documentation to the importer;

Istambul, Turquia

Translation and adaptation of lines, instructions and texts present in the game "Doughlings: Invasion" (available on Steam, Xbox One, Nintendo Switch and PlayStation 4) from English into Brazilian Portuguese, also making use of a comparison of the translated versions in Spanish and French.

Franca, São Paulo

Composition, review and editing of research materials and spreadsheets;Organization of events related to the academic area (symposiums, congresses, etc.);Structuring of a database with academic collection of the Faculty of Humanities and Social sciences;Computer and communication apparatus.

Franca, São Paulo

Institutional functions: Training and Formation of new researchers, New technologies and Database Management and Communication;Research project "Information and Communication Technologies and Research in International Relations: implementation of new research techniques to the study of Brazil and the negotiations on agriculture in the GATT/WTO system" in 2016, and "E-Science, Big Data and Academic Research in International Relations: new technologies for research in large documentary databases".

São José Do Rio Preto E Região, Brasil

Toy workshop with reusable material; Recreation for children with music;Photographic recording of the events;Shop window decoration;Set and costume design Spectacle staging;

São José Do Rio Preto, São Paulo, Brasil

Studies, rehearsals, and performances of orchestral pieces.

Bacharel Em Relações Internacionais, International Relations And Affairs

Mba In Foreign Trade, International Business And Foreign Trade

Intercâmbio Acadêmico, International Business/Trade/Commerce