At São Luiz Laboratory, I served as an Information Technology specialist, where I played a crucial role in maintaining and optimizing the IT infrastructure. My responsibilities spanned a variety of essential tasks for operational efficiency and information system security. My main activities included:Email Client Configuration: Responsible for configuring and maintaining email clients for all employees, ensuring effective and secure internal and external communication. This involved setting up protocols such as IMAP and SMTP, as well as ensuring integration with mobile devices and desktops.Website Development and Maintenance: I developed and maintained the laboratory's website, implementing responsive design practices and SEO optimization to ensure the best visibility and usability. Worked on content updates, user interface improvements, and ensuring intuitive navigation for patients and partners.Server Management: Charged with server administration, which included configuration, monitoring, and maintenance to ensure uninterrupted operations. This encompassed managing backups, updating software, and implementing security measures to protect sensitive data.Remote Machine Updating: I implemented and managed remote updating solutions for the laboratory's machines, ensuring that all operating systems and software were always up-to-date with the latest versions and security patches. This activity was crucial to minimize vulnerabilities and ensure business continuity.These responsibilities reflect my commitment to IT excellence and my contribution to the operational success of São Luiz Laboratory. My role was not only to maintain the technological infrastructure but also to embrace innovations that could bring efficiency, security, and a better experience for patients and staff.

During my time over here, I implemented technical acumen to oversee technical requirements of the lab.I was tasked with preparing and managing accurate test records, reports results, and technical documents. I conducted thorough research for better implementation of LIMS system. I followed ANVISA requirements to achieve high service quality and sustain continuous improvement.I performed several tasks, such as maintaining, testing, and repairing a variety of lab’s instrumentation and equipment.Key contributions:• Performed several medical procedures, including analyzing, selecting and testing blood for infectious diseases like Dengue, HIV, and abnormalities. Analyzed and screened stool samples for parasites.• Carefully interpreted, examined, and documented test results, sample information, and related data.• Developed biomedical team members and technicians skills by organizing regular training sessions.• Sustained optimal stock level for various reagents and lab supplies by controlling daily usage and generated orders to purchase new inventory when required.

In this stint, I demonstrated exceptional knowledge and experience to deliver on-site product expertise and compelling consultation services.I evaluated data reports ensuring the appropriate and accurate working of products.I deployed problem-solving skills to resolve recurring customer issues.I liaised with clients to deal with and resolve all discrepancies, questions, and education about the products.My key contributions were:• Generated revenue for the company by deploying proactive marketing skills to sale lab appliances and supplies to research facilities within Goias (Brazil) market.• Developed business and expanded territory growth by fostering productive relationships with researchers.

Siemens Diagnosis Business Consultant