Luis Rodriguez Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Coppell, Texas

-Oversee the day to day operation and maintenance of company's data center space including our main data centers, network closets (IDF's and MDF's), and associated storage areas. Ensure the needs of our customers, infrastructure, and the business are appropriately accommodated.-Review building infrastructure and support systems (Power, HVAC, fire.

Las Vegas, Nevada Area

-Service Delivery: Maintain a detailed focus on service delivery and tactical initiatives to meet business objectives and comply with Customer and Program policies. Document, perform root cause analysis and implement corrective action for all incidents. Audit the performance of the staff, and the data integrity of the assets under management. Engage with.

Las Vegas, Nevada

-Deliver operational support and stability with proactive management for Data Center operations.-Manage and direct the activities of high profile data center projects to deliver the expected outcomes within schedule and budget objectives. -Deliver all services consistent with internal support services objectives and customer Service Level Agreements..

Lakewood, CA

- Administration of eCommerce domains as well as Amazon and eBay Stores with multiple products for sale.- International Broker of Essential Services for Home and Small Businesses.- Aid to end child hunger in USA through the Project Feeding Kids by acquiring residential and small business customers of essential services.- Build distribution networks by.

El Segundo, CA

-Primary interface with customers, vendors, engineering and technical support.-Responsible for scheduling maintenance, implementation and general operations activities to ensure stable service availability.-Handles escalations between customers and vendors.-Hire and manage the operations team.-Provides strategic assistance and guidance to executive.

Los Angeles, California

-Datacenter monitoring and support via SCOM, Powershell, InfraStruXure Central, and Siemens Insight applications-Execute hourly checklist and escalate any issues-Troubleshooting hardware and software related Issues-Escalating Issues up to Service Area Owners, support vendors, and or software developers.-Asset and inventory management-Data Center rack.

El Segundo, CA

-Primary interface with customers, vendors, engineering and technical support.-Responsible for scheduling maintenance, implementation and general operations activities to ensure stable service availability.-Handles escalations between customers and vendors.-Hire and manage the operations team.-Provides strategic assistance and guidance to executive.

El Segundo, CA

-Primary interface with customers, vendors, engineering and technical support. -Responsible for scheduling maintenance, implementation and general operations activities to ensure stable service availability.-Handles escalations between customers and vendors.-Hire and manage the operations team.-Provides strategic assistance and guidance to executive.

San Jose, CA

-Develop and Maintain Training Program for NOC Managers-Develop and Maintain Procedural Training Program for NOC Technical Staff Members-Audit, Review, and Maintain NOC Procedures and Documentation-Ensure Resources are Sufficient for NOC Performance (Staff, Tools, Equipment, Etc)-Monitor Customer Tickets For Proper Execution and Procedural Accuracy-Review.

Oakland, CA

-Responsible for the implementation, management, supervision and evaluation of all of the organization’s products and services, in accordance with the standards and procedures set out by the organization.-Participate in strategic planning and budgeting initiatives in addition to problem solving.-Compile, maintain and report on the monthly, quarterly and.

Oakland, CA

-Responsible for maintaining the quality and reliability of products and services.-Determining the causes of product defects and develop methods for reducing their occurrence.-Inspect and test products at various stages in the production process.-Responsible for the documentation of test results preparing the data in the form of a graph or chart.-Suggest.

Oakland, CA

-Responsible for a staff of 30-50 personnel including receiving, batching, imaging, data entry, quality control and shipping of confidential documents. -Keeping staffing at proper levels, including interviewing and new hire paperwork, and maintaining professionally trained staff.-Responsible for the monitoring of productivity in the operations.

San Francisco Bay Area

-Monitoring, troubleshooting, and resolving Tier 1 and 2 Local Area Network problems.-Fielding and documenting network related trouble notifications (calls, alerts, official notifications)-Escalating problems in accordance with company policy.-Analyzing and reporting network performance data.-Modifying configurations of network devices.-Notifying customers.

Aas, Computer Networks (Cisco And Microsoft), Fiber Optics

Systems Analyst, Information Technology