As a Computer Engineering student at San Diego State University, I am passionate about learning both the hardware and software aspects of computers. I chose this major because interacting with computers has always fascinated me since I was a little kid, and I want to pursue a career in this field.For more than three years, I have been working as an IT Help Desk Student Assistant at SDSU College of Engineering, where I provide technical assistance to students, faculty, staff, and visitors. I have gained valuable skills in sorting and answering service request tickets, registering devices to use the university's network, delivering password and login assistance, and troubleshooting hardware and software issues. I have also performed hard drive replacements, software installations, and upgrades and maintained other miscellaneous technology-related tasks. Additionally, I have contributed to the software development of the Battery Management System as part of the SDSU Research Foundation and the MESA program, where I programmed GUI using C/C++ and SwiftUI. I am proficient in Azure Active Directory and FOG, and I have earned multiple certifications in Python and other topics from Coursera and LinkedIn. I am bilingual in Vietnamese and English, and I have an intermediate level in Spanish, which helps me communicate effectively with diverse audiences. I am a first-gen student, and I always strive to achieve my goals and overcome any challenges. I have received several honors and awards for my academic and athletic performance, such as the PLTW Scholar, the Top Scholar Award, and the Junior Varsity Swim Team Award. I am a troubleshooting person, a team player, and a lifelong learner.