Responsible for ensuring customer satisfaction is the number one of my priorities. Interact with each customer with great pride, passion, and care and inspire shoppers through knowledge and expertise.• Maintain excellent shop presentation, customer queries efficiently, professionally and consistent with store policy and Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.• administrative affairs such check invoices, opening claims, update the system.• Actively live Centra brand values i.e. Proud, Energetic, Imaginative and Community-Based• professionally and consistent with store policy.• Process orders for various departments.• Implement correct labelling and stock rotation procedures. To accurately compute sales prices, total Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with the Store Manager.• Implement planograms correctly and ensure the correct range is in place in storeMerchandise and present the store to the highest standard.• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace

• Responsible for management of all projects (Basebuild, tool install, progressive build - on-going construction), managed scope, budget, schedule, and contractual deliverables and staffing requirements.• Supported and prepared the Manager of Construction with various required program planning documents such as Project Execution Plans.• Facilitated key meetings such as customer alignment meeting, Program ratification committee, Alignment and Integration Meeting and Operational/extended staff meetings, etc.• Oversaw governance (policies, procedures, etc..) and ensured that Site Operations adhered to the outlined requirements.• Responsible for program integration key indicators, report and status for various Construction meetings (SiteOps reviews, major project reviews, etc.).• Drove Continuous improvement (Tools, processes, Mode of Operation, BI (business intelligence).• Supported ad hoc activities Manager of Construction, Senior Engineers and Construction staff.• Successfully routing the profitability of the company reflected in the ROI results.• Data analysis and metrics to identify insights, trends and interpret implications. Prepared programme reports and business case presentations.• Supported the implementation of business change initiatives and processes to continuously improve existing processes and ways of working.

• Reviewed policies and procedures, regulatory compliance with applicable laws and regulations.• Developed, reviewed and updated Engineering and Inspection Standard Operating Procedures.• Maintained records, prepared filings and prepared reporting information and metrics to be presented to management.• Developed and maintain knowledge of order entry, incident management and knowledge management tools.• Designed, developed and implemented contract documents and specifications in compliance with local regulations.• Revised and submitted documents to comply with all government policies. Prepared building applications and paperwork for town filling and permits.• Identified risks and areas of opportunity, translating in implementing efficient and agile processes and design performance indicators.• Open and regular communication of priorities and status of projects with Operations Management and site leadership.• Managed the monthly operational project reviews.