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Luana Cruz Email & Phone Number
Research Operations | Pilar Recrutamento
at
Itaú Unibanco
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Research Operations | Pilar Recrutamento
Location
São Paulo, São Paulo, Brazil
Company size
Who is Luana Cruz? Overview
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Quick answer
Luana Cruz is listed as Research Operations | Pilar Recrutamento at Itaú Unibanco, a company with 674 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Luana Cruz.
Luana Cruz previously worked as Research Operations Specialist at Mindbody and Community Lead at Tera. Luana Cruz holds Master Of Business Administration - Mba, Digital Business from Universidade De São Paulo.
Company email context
Email format at Itaú Unibanco
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Itaú Unibanco
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Profile bio
About Luana Cruz
Brazilian Research Ops, focused on scaling and operationalizing user experience research. Two years of experience in early stage startups and large companies with over 1,000 employees. Also mentor the project teams in Tera Digital School.What I already did:- Structuring, from scratch, the entire research operation in terms of structure, operation, people and resources.- I delivered two research repositories, one taking into account atomic insights and the other focused on connection between studies.- Structured participant recruitment processes, focusing on creating an environment of easy access for researchers, information security for researchers and users, and process agility.- Developed data-driven dashboards and strategies to increase the speed of the search recruitment process, reducing recruitment time in half.
Listed skills include Gerenciamento De Projetos, Aquicultura, Microsoft Office, Microsoft Excel, and 3 others.
Current workplace
Luana Cruz's current company
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Itaú Unibanco
22 roles
Luana Cruz work experience
A career timeline built from the work history available for this profile.
Research Operations Specialist
Current
Oct 2024 - Present
Community Lead
Current
May 2023 - Present
Mentora
Current
Nov 2021 - Present
Learning Facilitator
Jan 2021 - Nov 2021
Research Ops Sr.
- Automação do processo de visibilidade de pesquisa para a empresa (Atendimento, Design e Produto).- Automação do processo de atualização de repositório.- Criação da jornada de definição de métodos e técnicas de pesquisa.
Jul 2024 - Oct 2024
Ux Research Operations Specialist
Jul 2024 - Oct 2024
Ux Researcher & Ops Sênior | Fintech
- Responsável por pesquisas estratégicas na BU de Fintech, nos pilares de segurança financeira e seguros.- Estruturação da área e da operação de pesquisa na companhia.- Democratização do conhecimento, documentação e acesso às operações de pesquisa nos times de produto.
Jul 2023 - Jun 2024
Coordenadora De Conteúdo
Mar 2023 - Aug 2023
Research Operations
- Support for 90 studies carried out in 2022. - 70% reduction in time spent on recruitment (from 10 to 3 business days) through process improvement and automation tool. - Savings of 30% on the value of each external participant (non-client) recruited. - Productization of MASP, the knowledge repository, as a product of the design team, generating more than.
Oct 2021 - Mar 2023
Research Operations Pl
Apr 2021 - Sep 2021
Research Operations Jr
Oct 2020 - Apr 2021
Facilitador De Treinamento
Jul 2017 - Jan 2021
Net'S Executive Representative
Feb 2019 - Dec 2019
Ux Research
Aug 2020 - Sep 2020
Sdr
Feb 2020 - Jun 2020
Customer Success Analyst
Dec 2019 - Feb 2020
Pesquisadora De Campo
Aug 2017 - Dec 2019
Jr Development Director
Jan 2018 - Dec 2018
Jr Experience And Content Coordinator
Mar 2018 - Nov 2018
Project Manager
- Gestão de Recursos;- Gestão de Projetos;- Product Management;- Sales;- Mapeamento de Mercado;- Análise de Mercado.
Feb 2017 - May 2018
Jr Expansion Coordinator
Mar 2017 - Dec 2017
4 education records
Luana Cruz education
Master Of Business Administration - Mba, Digital Business
User Experience Design
Stack Hipster, Design Ux/Ui
Bacharelado Em Engenharia De Pesca, Engenharia De Pesca
FAQ
Frequently asked questions about Luana Cruz
Quick answers generated from the profile data available on this page.
What company does Luana Cruz work for?
Luana Cruz works for Itaú Unibanco.
What is Luana Cruz's role at Itaú Unibanco?
Luana Cruz is listed as Research Operations | Pilar Recrutamento at Itaú Unibanco.
Where is Luana Cruz based?
Luana Cruz is based in São Paulo, São Paulo, Brazil while working with Itaú Unibanco.
What companies has Luana Cruz worked for?
Luana Cruz has worked for Itaú Unibanco, Mindbody, Tera, Banco Bv, and Brq Digital Solutions.
How can I contact Luana Cruz?
You can use AeroLeads to view verified contact signals for Luana Cruz at Itaú Unibanco, including work email, phone, and LinkedIn data when available.
What schools did Luana Cruz attend?
Luana Cruz holds Master Of Business Administration - Mba, Digital Business from Universidade De São Paulo.
What skills is Luana Cruz known for?
Luana Cruz is listed with skills including Gerenciamento De Projetos, Aquicultura, Microsoft Office, Microsoft Excel, Microsoft Word, Geologia, and Geologia Sedimentar.
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