Luana Pereira Do Carmo Email & Phone Number

Joinville, Sc, Br

Brazil

- Management of the Content Cast Latam project;- Enriched Contents, filling the gap between suppliers and retailers (e-commerces): - Contacting, presenting and negotiation with suppliers; - Creating of layout and development rich content for retailers; - Contacting, presenting and implementing our tool for retailers ; - Support for ecommerce integration using HTML and CSS; - Project management, creation of processes, manuals and reports; - I have daily contact… Show more - Management of the Content Cast Latam project;- Enriched Contents, filling the gap between suppliers and retailers (e-commerces): - Contacting, presenting and negotiation with suppliers; - Creating of layout and development rich content for retailers; - Contacting, presenting and implementing our tool for retailers ; - Support for ecommerce integration using HTML and CSS; - Project management, creation of processes, manuals and reports; - I have daily contact with colleagues from Latin America and the United States; See an example of a project with Pão de Açucar + Yoki (in this section "supplier information"): https://www.paodeacucar.com/produto/309598/pipoca-para-microondas-manteiga-de-cinema-yoki-100g - Management of customers in the portfolio - Suppliers and Retailers: engagement, training, processes and data guiding the best experience with the Simplus Platform. Show less

Joinville - Brazil

I am part of Gofind Customer Success. It's my role to build with the client what Success is and help them on the path! - Proactive contacts for customer engagement; - Training for Marketing, Commercial and Innovation teams; - Creation of Digital Marketing Campaigns for each client; - Establishment and monitoring of personalized metrics for each company; - Data analysis and decision making meetings. I also find my Success here. When I find a team that is also united in this purpose and a whole… Show more I am part of Gofind Customer Success. It's my role to build with the client what Success is and help them on the path! - Proactive contacts for customer engagement; - Training for Marketing, Commercial and Innovation teams; - Creation of Digital Marketing Campaigns for each client; - Establishment and monitoring of personalized metrics for each company; - Data analysis and decision making meetings. I also find my Success here. When I find a team that is also united in this purpose and a whole company, innovative and focused on delivering the best for our partners. Show less

Dublin, Ireland

Responsible for helping the consumer in the home appliance purchase process through ecommerce. Telephone and e-mail assistance, answering questions about products, guiding online purchases, post-sales support, ombudsman and anti-fraud validation process.It was one of the most challenging experiences and one that validated my language over the phone, serving different citizens with complex questions.

Dublin, Ireland

The most exciting experience of my personal and professional life!I lived for 1 year and a half in Dublin - Ireland. I got to know different countries, cultures, challenges in other work environments and developed - almost from scratch - my language!I learned communication skills, resilience, self-confidence and relationships.I worked in homes, restaurants, schools and in the call center (which I describe above).

Joinville Area, Brazil

IGo Pizzas is a complete solution for Pizza Delivery Management. In commercial operation since 2015, we have already improved the routine of several clients, spread all over Brazil. Inside Sales is the professional responsible for presenting the company's solutions to its client, seeking to understand their scenario and needs and following up throughout the negotiation, maintaining a relationship with it.

Joinville Area, Brazil

Customer Success (CS) works so that the customer uses the product or service in the right way, to achieve the determined objectives. That way the customer will have the expected success in the partnership and will continue with the company. With the success of the client, it is possible to make your clients succeed and become evangelists and defenders of your company, allowing recommendations and generation of new business.

Joinville Area, Brazil

QAMetrik is a startup, and we have the challenge of bringing our customers - ERP SAP users - tools to support management, project control, and the means to measure the quality of their results. We deliver our customers complete solutions so they can have more time with their team, knowing where they need to focus their attention. Responsible for presenting our work to future clients, contacting them by telephone and email, from prospecting to post-sales, creating new ways of presentation and… Show more QAMetrik is a startup, and we have the challenge of bringing our customers - ERP SAP users - tools to support management, project control, and the means to measure the quality of their results. We deliver our customers complete solutions so they can have more time with their team, knowing where they need to focus their attention. Responsible for presenting our work to future clients, contacting them by telephone and email, from prospecting to post-sales, creating new ways of presentation and telling them how we from QAmetrik we can optimize their investments in IT, and support their processes, surprising positively ever :) Show less

Joinville Area, Brazil

Responsible for the commercial part of the finance company, prospecting customers, performing the service and registration, clarifying your doubts about payroll loans, ensuring a personalized service to each customer, according to their needs :)Also working with operations aimed at our Corporate clients, such as working capital and discounting of trade bills.

Undergraduate Digital Marketing, Digital Marketing

Systemic Constellation (Psychoanalysis), (Psychoanalysis)

Activities and Societies: Behavioral study of motivations, repetition patterns. Applied to personal emotion management, in work teams.

Bachelor In Business Administration, Business Administration And Management, General

Activities and Societies: Founder of "Administration Junior Business, Youtube Canal for Students and Community. - I developed a project.

Administration, Administration And Businness

I did and project about how customers behave in a small and big store, whats they are looking for on each one: price x relationship..