Luana Rodrigues Email & Phone Number

Dallas-Fort Worth E Região

• Supporting Sure Start launch processes for new IAC business opportunities in each vertical, to protect Neovia assets and maintain lean supply chains.• Sitting on the Global IAC standards counsel to develop, improve and promote tools and services, as well as set metrics goals.• Managing the IAC specialist team in supporting challenged facilities and launching special projects to improve processes leading to increased national accountability and accuracy.• Managing the IAC auditing team to increase visibility and validation of inventory accuracy for all US facilities.• Leading client reconciliation team in executing processes that insure timely and accurate inventory control, as well as manage client facing inventory cadence meetings.• Managing the Global IAC STC team, including the end to end STC process and external auditor inspections at each US facility.• Planning and executing IAC inventory accuracy improvement projects for new and troubled facilities to mitigate Neovia liability utilizing Six Sigma methodology.• Implementing IAC projects on-time, within budget, per scope, and with superior quality.• Leading new and existing business development by ensuring IAC coverage of takeovers, transfers, facility assessments, inventory studies, and implementations of IAC tools.• Leading multiple projects in the development of sales presentations and cost models for new business engagements with ability to present to wide range of business professionals.

Dallas/Fort Worth E Região, Estados Unidos

• Oversee all aspects of the assigned site for operations, administration, financial, and compliance with customer expectations. Lead, plan, monitor and manage the operation of the assigned facilities in order to meet the operational, health and safety, sustainability and financial (revenue, cost) targets of these contracts.• Executes the regional strategy and contributes to the continuous enhancement of the Neovia Operating System (NOS) in order to implement best practices and gain know-how to anticipate client needs and stay on target with current and future demands.• Responsible for the development and management of a comprehensive operations budget with the on-going objective to meet or exceed prior year results.• Monitors performance, identifies cost saving opportunities, and initiates corrective actions/initiatives in case of deviation to the business plan.• Ensure maximum return on revenue through effective operational performance and execution of projects.• Overall responsibility for P&L financial management and results to achieve operations business plan.• Develop and achieves key metrics and manage performance with emphasis on productivity, efficiency, and on-time delivery of services.• Responsible for performance reporting, including review of facility financials and various audit compliance for internal/external customers.• Ensure compliance with all federal, state, or local regulatory agencies. (i.e. OSHA, DOT).• Direct as needed the recruitment and/or contract personnel to meet the requirements of current and projected business within the facilities.• Manage, coach and develop the assigned direct and indirect subordinates in accordance with company policies and practices in order to assure high professional competences, motivation, engagement and customer orientation, resulting in high overall team and individual performance and results. Develop existing staff to maintain motivation and promote personal growth.

Dallas/Fort Worth E Região, Estados Unidos

• Build and maintain relationships with the dedicated customers at the highest possible level through meeting and communicating them regularly, leading the account reviews, closely following up all aspects of the implementation of the customer specifics SLAs, in order to assure Neovia delivers the SLAs resulting in satisfied customers, and in high customer (lifetime) value. Maintenance and governance of customer contracts, LSA, SOW etc. • Research the markets relevant to the service provided to the customer and prepare a customer specific account development plan ("Play Book"), translate the PlayBook into short and medium-term plans and - after line management approval - implement the plans in order to assure Neovia's ability to retain and grow profitable relationship with the customer. • Pursue growth opportunities in strategic accounts (e.g. cross-selling)• Collect information to measure customer satisfaction, analyze the results and translate them into short and medium-term improvement plans in order to assure/improve customer satisfaction resulting in long term profitable relationship with the customer. • Identify needs and challenges of the customer and provide relevant solutions in accordance with the Sure-start process into updated SLAs with the customers, to increase customer satisfaction and to grow Neovia's business. Monitors competitor activity in each account and participated in the development and implementation of appropriate response strategies.• Negotiate the terms of renewal of existing (expiring) agreements for strategic accounts and coordinate the contract renewal process in accordance with the Sure-start process in order to assure continuation of Neovia's superior value generating relationship with the customer. • Support sites to prepare Business Plans and revised forecasts. Supports and coordination of preparation of financial statements.

Cincinnati E Região, Estados Unidos

• Responsible for creating, keeping up to date and sustaining specialized CIP (continuous improvement processes), metrics and tools for assigned managers and departments.• Assist in identification, prioritization, and selection of potential projects in all functional areas of the business to optimize existing processes for waste reduction and cost control.• Support key deliverables in the areas of safety, quality, delivery, cost reduction, growth and innovation.• Assist clients with designing, managing and optimizing their supply chains through specialized 6 Sigma Black Belt, Lean manufacturing, and 5S processes. • Develop and support training programs, and conduct trainings for colleagues and employees at all levels in the organization. • Coach/mentor employees about the use of tools and concepts as deemed appropriate and necessary to ensure timely completion of projects to deliver planned results.• Define and educate clients and other employees about the workforce of a lean transformation plan of continuous improvement activity that will achieve future stated targets, working with the organization’s leadership team to facilitate the spread of lean culture throughout the organization, and drive measurable business process improvement.

Campinas E Região, Brasil

• Responsible for Supervising all inbound receiving and putaway; outbound picking, packing, loading and shipping; auditing and cycle counting activities (14 direct reports)• Responsible for leading team members to achieve safety, quality, production and cost targets• Responsible for writing standard work, auditing processes, auditing safety processes and reporting, communicating and resolving issues found• Responsible for monthly metrics tracking, reporting, communicating and presenting• Overall responsibility for site profit plan performance and adherence• Conduct Root Cause Corrective Actions and lead team on all continuous improvement projects• Prepare monthly invoice, prepare monthly metrics, prepare monthly presentations on metrics and analyze information to implement corrective actions. • Prepare analytics and data to look at trends and resolve issues• Hold team members accountable to goals; provide guidance and leadership, discipline, reward and recognition. Set the tone with team members and build a rapport to exceed results • Manage the relationship with the client in terms of communications with monthly reporting and client needs• Conduct Process Improvement Dialogue meetings with team members to improve performance• Utilize daily production schedules and manpower planning tools to assure work is completed to goal

Master Of Business Administration (Mba), Negócios Internacionais

Master'S Degree, Gestão Da Cadeia De Suprimentos E Logística

Bachelor'S Degree, Business Administration

Technician Course, Tecnologia Da Informação

Education record