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Silicon Stack is a fast-growing Australian company with its Head Office based in Melbourne and clients across Australia, New Zealand, Europe, North America and South-East Asia. We are a fast-paced full-service digital development and creative agency with a proven track record of success, focusing on key services such as:• Creative Design & UX / UI• Apps, Web, e-Commerce & Software Development• Integrations & ERP Solutions• Consulting• Digital Marketing• Strategic Product Development• Dedicated Team OutsourcingSilicon Stack is a brand that is “trustworthy”, “credible”, has a “can-do attitude”, along with domain expertise and “a proven track record of delivery”. We command a team that understands the cutting-edge technology stack, fueling our passion to innovate, and helping us push the boundaries of what others think can be done.Silicon Stack is placed as the premium development partner in the Automotive, Agriculture, Retail, Food & Beverages, Aviation and Whitegoods Manufacturing industry through our robust foundation, solutions, experience and knowledge of small to enterprise-level ERP and CRM solutions. We are our people, and with hundreds of staff spreading across four offices in Melbourne (Australia), Sai Gon (Vietnam), Pune (India) and Miami (USA), we are continuing to grow strongly, steadily and organically.Our team members are defined by their drive, passion, fun and integrity. Our clients' partnership with Silicon Stack is an investment in our creditability and track record in delivering quality solutions that are functional, beautiful to look at and easy to use.Our passion is to bring to life the ideas and aspirations of our customers through innovation and the intelligent use of technology.

As an accomplished and passionate Technology and Software Development Manager with 16+ years of experience in product development of ERP and Accounting based systems for the retail end of the automotive, agriculture and heavy equipment industries. I hold a Bachelor of Computing and am majoring in Computer Technology and Software Development from Monash University (Caulfield).With an outstanding blend of creativity, passion for IT and desire for perfection, I manage all aspects of R&D operations responsible for Web, Mobility and SaaS products. My focus is on strategic technology projects, using cutting-edge technologies to develop web and mobile apps for SaaS delivery over Cloud, Business Intelligence / Analytic and am responsible for future Technology & Product roadmap.Whilst keeping tap on the advancement in technology & I.T. in general, a large part of my role is working directly with our customers and actively contribute in Sales. My focus has always been driving development, technology and innovation through regular customer interactions and produce products which are in-tune with our customer's expectations.I also have an extensive management experience in international and large scale projects to customise and deploy software products to countries such as: US, United Kingdom, New Zealand, Mexico, South Africa, Thailand, Singapore, Malaysia, and Russia. One of my key points of difference is the experience and knowledge in setting up and management of new development team in India - Pune and Vietnam - Saigon. With the ever growing demands in R&D and resource constraint in Australia, off-shore development team (not outsourcing) is a possible option which can delivers win-win solution to the business and its customers.I am passionate about software, technology, Automotive, Ag and maintain a strong, ongoing relationship with partners, OEMs and clients; both locally, in Australia, and internationally.

Managing all aspects of R&D operations, P&L and budgeting with 30+ staff. Expert in a wide spectrum of IT operations and strong focus in business-driven solutions enabling significant impact on the growth and success of the company and its clients. I lead the design and architecture of the flagship products (UNITS & EQUIP) since its early stages of development. My contributions has made a significant impact on the growth and success of the company and its clients, using my expertise in a wide spectrum of IT operations and strong customer focus in business-driven solutions. • In addition to core products responsibilities, I also managed development teams with successful development & deployment of several web based systems, mobile and tablet applications, which are device independent.• Developed many key innovations in the product which have helped to excel and position the company as No. 2 in a very competitive market.• A people person focusing on team development and staff retention with an average of 8 years of service• Implemented Continuous Delivery, Continuous Integration and Continuous Deployment with 2 weeks release cycle.• Implemented processes to improve response times for critical patches from 5 days to 12 hours.• Implemented Development and Quality Assurance processes to consistently maintain ZERO defects.• Implemented deployment processes and mechanisms to automatically deploy software releases and patches to all clients world-wide with a click of a button. • Implemented issue life cycle and management system to improve communication and transparency across all departments and better visibility for customers as well as CEO.• Strong business and domain knowledge in ERP and Accounting based systems focusing on retail systems, accounting (Debtor, Creditor, GL, Cash Management, etc…), inventory control, stock control, service & repair, P.O. & invoicing, marketing, CRM, payroll, and integration with external systems through web services.

Managing all technical aspects of product development. Focused on development standards, processes and ensured high quality delivery of releases & updates. Managing product development to customise the ERP product for international markets such as: US, Canada, Mexico, Thailand, etc...Worked closely with one of Auto-IT major partner’s, John Deere Dealer Solutions in US for product development, John Deere Enterprise Architecture group for technology roadmap and indirectly manage 10 R&D staff at John Deere Technology Center in India.

Joined Auto-IT as a PowerBuilder developer. With the passion for great software and creativity, Luan has helped Auto-IT to developed and redesign the architecture of its flagship UNITS™ product, which saw the product's went live to its first client in 2001.

- Developer (PowerBuilder, COBOL, VMS)- Customer Support and Maintenance