Luann Munger Email & Phone Number

Minneapolis, MN

Work with Directors/Product Managers/VP and the SVP of Product Innovation. Responsible for Budget and Expense tracking, Dashboard tracking, Customer Escalation Review, Connect Site Admin, Contractor MSA's, PO's, Invoices, Product Resource Center and Guide.

Minneapolis, MN Headquarters

Worked on the Wachovia merger mapping Wachovia products to Wells Fargo products.

• Talent Acquisition Specialist
• Coordination of Executive Candidate interviews with Supervalu Executives (CEO, CIO, CFO, ESVP, EVP, SVP, GVP, VP) including travel, hotel, car and candidate care/experienceSix Sigma Senior Specialist
• Developed processes for department, design and layout of brochures, training materials and presentations, and developed Intranet Site in SharePoint
• Planning and logistics of meetings and classroom training, including video conferencing
• Managed a Department move from one building to another, administration of department Recognition Program and department administrative support for Vice President and five additional managers

• Managed department financial reporting, budgeting and scorecard reports, expenses, invoices and contract management
• Administrative support for Director and three additional managers

• Developed in-service training materials and brochures in PowerPoint used by Respiratory Therapists, liaison between doctors and patients regarding oxygen stats and prescribed orders

• Executed successful responses to “Request for Proposal” (RFP), managed multiple RFP requests partnering with cross-functional teams, customized RFP’s and met established deadlines
• Continually refined quality of RFP responses, templates and information database answers

• Managed all aspects of facilities, office infrastructure, equipment purchases, network systems administration
• Administrative support to three Managing Partners (Operations, Sales and Talent Management), managed reception and payroll staff, processed accounts payable requests
• Administered recognition programs both internal and external and managed events and consultant care

• Project coordination and status reporting for a Customer Relationship Management (CRM) software upgrade, worked with off-shore team, facilitated weekly Team Status meetings, responsible for project status reporting to.
• Updated all documentation and business requirements for project, managed interactions with project vendor to ensure vendor resources, client resources and other resources were available, tracking expenses for project.

• Managed “Request for Information” from Website inquiries, managed timelines for all direct mail and promotional campaigns, Managed Trade Shows recommending which shows to participate in and obtaining appropriate booth.
• Developed new vendor relationships, researched market trends and competition in the electronic prescribing arena
• Designed the layout for product sheets, managed website content, usability testing and reporting
• Managed Human Resource Benefits review process, coordination of benefits, implementation and administration, processed salary changes, bonus programs and paid time off

Certification

Attended "Dump the Data, Tell the Story.

Certificate, Advanced Excel And Access

Certificate, Business Fundamentals And Accounting