Luanna Duarte Email & Phone Number

Toronto, Ontario, Canada

• Coordinate daily guest services operations, ensuring exceptional hospitality standards.
• Manage reservations, including bookings, cancellations, and special requests.
• Plan and coordinate events, from small gatherings to large conferences.
• Liaise with vendors to ensure timely and quality service delivery.
• Trains and supervises staff to ensure consistent guest satisfaction.
• Handle guest inquiries and resolve complaints efficiently.

Brazil

• Overseed the entire logistics and supply chain operations for the export of fruits to international markets.
• Coordinated and managed shipments, ensuring timely delivery and adherence to quality standards.
• Optimized transportation routes and negotiated with carriers to reduce costs and improve efficiency.
• Maintained accurate inventory levels, monitoring stock and coordinating with procurement for replenishment.
• Ensured compliance with international trade regulations and customs requirements.
• Developed and maintained strong relationships with suppliers, vendors, and clients to ensure seamless operations.

Brazil

• Supervised and planned operational procedures for the routine department, covering both export and import.
• Managed supplier contracts and maintained direct communication with international customers.
• Checked and issued export documents, ensuring accuracy and compliance.
• Tracked containers from start to finish to ensure smooth transit.
• Controlled requests for receipt and payments made by importers and managed their sales on account.
• Consolidated information from quality and labeling departments, coordinating with international customers and partners.

Brazil

• Domestic Market:
• Created and maintained sales control spreadsheets for accurate sales tracking and forecasting.
• Adjusted price tables through comprehensive market analysis to remain competitive.
• Managed direct sales to customers and processed sales orders from external suppliers.
• Uploaded and maintained sales spreadsheets, launched applications, and monitored requests for financial release and logistics shipping.
• Conducted after-sales analysis to assess merchandise performance and customer satisfaction.

Brazil

• Domestic Market:
• Issued electronic invoices accurately and efficiently to facilitate smooth financial transactions.
• Requested necessary documents including CFO, CFC, and PTV to comply with local regulations.
• Followed up on sales orders to ensure customer satisfaction and timely fulfillment.
• Contracted freight services based on order requirements to optimize cost and delivery times.Export Market:
• Issued and verified foreign trade documents to ensure compliance with international regulations.

Sales And Marketing, Business, Communication, Project Management, Marketing, And Brand Promotion.

I learned to have the specific knowledge and skills needed to play a leadership role in today's competitive business environment. The.

Bachelor'S Degree In Foreign Trade, International Business, Administration, Economy, Exchange, Finances, International Marketing, Logistics