Luanna Giffoni Email & Phone Number

County Dublin, Ireland

• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.• Inspected interior of aircraft prior to, during, and after flights to make sure emergency equipment was in place.• Checking cabin before take-off to ensure compliance to safety regulations.• Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.• Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears, and provide a secure environment.

Dublin, County Dublin, Ireland

◇ Understand and remain up with client's policies and guidelines;◇ Fulfill base productivity and quality requirements of the client;◇ Analize and indetify content on creator channels that is not in compliance with requirements and flag action in a timely manner;◇ Review user reports regarding website content;◇ Investigate and resolve issues that are reported on such as requests for account support and reports of potentially abusive content

Swords, Leinster, Ireland

• Welcome visitors and students by greeting them, in person or on the telephone; answering or referring inquiries.• Monitor students' access and help with the issues when required.• Coordinated, scheduled, and arranged meetings.• Maintain general filing system and file all students.• Provided word-processing and secretarial support.• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.

County Dublin, Ireland

• Maintaining good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management every day.• Operating cash registers and credit card machines.• Assisting with customer questions or complaints.• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.• Recommended products based on solid understanding of individual customer needs and preferences.• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

• Maintaining excellent standard “guest service”.• Dealing with all guests' requests in professional and timely manner.• Take appropriate action in event of emergency and provide necessary emergency services.• Responsible for presentations and training of new employees.• Following high company standards.• Helping supervisors with translation (English – Portuguese– Spanish).• Assisted in administrative duties for office team, including making phone calls, copies, and schedules.

Rio De Janeiro Area, Brazil

• Manage general administrative tasks like emailing, distributing parcels, and updating calendars.• Interacted with team and updated all relevant information.• Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.• Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.• Facilitated office productivity, coordinating personnel schedules, quality assurance, and procedural improvements.

Tourism And Hospitality

Professional Diploma _ Eqf Level 5, Graphic Design, Level 5

Executive P.A

English Bussines Course

Flight Attendant