Luanna Giffoni Email & Phone Number

County Dublin, Ireland

• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
• Inspected interior of aircraft prior to, during, and after flights to make sure emergency equipment was in place.
• Checking cabin before take-off to ensure compliance to safety regulations.
• Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
• Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears, and provide a secure environment.

Dublin, County Dublin, Ireland

◇ Understand and remain up with client's policies and guidelines;◇ Fulfill base productivity and quality requirements of the client;◇ Analize and indetify content on creator channels that is not in compliance with requirements and flag action in a timely manner;◇ Review user reports regarding website content;◇ Investigate and resolve issues that are.

Swords, Leinster, Ireland

• Welcome visitors and students by greeting them, in person or on the telephone; answering or referring inquiries.
• Monitor students' access and help with the issues when required.
• Coordinated, scheduled, and arranged meetings.
• Maintain general filing system and file all students.
• Provided word-processing and secretarial support.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.

County Dublin, Ireland

• Maintaining good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management every day.
• Operating cash registers and credit card machines.
• Assisting with customer questions or complaints.
• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

• Maintaining excellent standard “guest service”.
• Dealing with all guests' requests in professional and timely manner.
• Take appropriate action in event of emergency and provide necessary emergency services.
• Responsible for presentations and training of new employees.
• Following high company standards.
• Helping supervisors with translation (English – Portuguese– Spanish).

Rio De Janeiro Area, Brazil

• Manage general administrative tasks like emailing, distributing parcels, and updating calendars.
• Interacted with team and updated all relevant information.
• Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
• Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
• Facilitated office productivity, coordinating personnel schedules, quality assurance, and procedural improvements.

Tourism And Hospitality

Professional Diploma _ Eqf Level 5, Graphic Design, Level 5

Executive P.A

English Bussines Course

Flight Attendant