Luan Phan Email & Phone Number

Ho Chi Minh City, Vietnam

- Oversaw the product development lifecycle from concept to launch, including product discovery, solution designing & building, feature prioritization and release management- Collaborated closely with cross-functional teams to ensure product features aligned with user needs and market trends, communicated product vision and updates- Regularly implemented A/B testing to evaluate and refine product features- Acted as the primary liaison between stakeholders and the product development team

- Implemented AI-Powered Skills Assessment Library (Quizzes Library) for job skill practice, lifting user engagement- Analyzed user feedback and engagement data to continuously refine the Quizzes Library, driving a consistent month-over-month increase in user session time and repeat visits- Employed Scrum Agile for quick feature deployment, focusing on personalized user engagement

Ho Chi Minh City, Vietnam

- Directed product strategy and development, boosting user engagement and transaction volume- Ensured product alignment with market needs, growing customer retention and acquisition- Applied Scrum Agile for cutting feature rollout times and improving team productivity

Ho Chi Minh City, Vietnam

- Collected and analyzed customer insights to identify customer needs for business development team- Defined business requirements and followed up the implementation with related teams- Created many different types of report by using SQL, Google Looker Studio, Google Analytics

- Focused on ensuring compliance with credit processes: created loan agreements, checked credit history, applied acceptable credit lines and payment terms to new customer- Created reports by collecting and summarizing information about existing and new collaterals- Ensured all credit delivery activities which were completed in a timely, efficient and proper manner