Luara Sena work email
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Luara Sena personal email
With over six years of experience in sales, customer support, as a Financial Execute I am a passionate and results-oriented professional who thrives on building and maintaining strong customer relationships. As a sales executive at Shireburn Software, I currently manage the full sales cycle, from lead generation to closing deals and fostering loyalty, using Zoho CRM and SAP ERP tools.In addition to my MBA in project management, I have developed strong analytical, management, and communication skills through my previous roles as a customer support agent at BOSS Gaming Solutions and Shireburn Software. I have also gained expertise in Accounts, Payroll, cost allocation, data analysis, bank reconciliation, and business performance metrics. I am always eager to learn new things and overcome challenges, and I value teamwork, integrity, and excellence. My goal is to deliver optimal solutions and exceptional service to my clients and contribute to the growth and success of Shireburn Software.
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Hr ExecutiveHarvest Technology Plc Sep 2024 - PresentMaltaPreparing and assisting with HR Audit requirements. Preparing Payroll, taking care of Leave entitlements, on-boarding of employees, off-boarding of employeesResponsible for processing applications and renewals of MCCAA screenings.Maintaining HR system to ensure employee data is always available and up to date. Ensuring that Jobsplus and employee files are kept up to date.
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Business Aplicantion ConsultantPtl Ltd. Dec 2023 - Aug 2024Malta -
Sales ExecutiveShireburn Software May 2023 - Dec 2023MaltaMaintaining a positive, empathetic, and professional attitude toward customers at all times.Handling all mail, calls, and visits. Keeping records of customer interactions, transactions, comments, and complaints on Zoho CRM. Create and maintain strong customer relationships.Identifying and pursuing new business opportunities and strengthening existing ones.Managing the full sales cycle, from lead generation to closing deals and fostering relationships. Preparing Proposals for functions and negotiating agreements, assisting in all matters pertaining to the operation. Working closely with our dedicated Customer Success team to ensure that the sales deal is performing well. -
Customer Support AgentShireburn Software Jul 2021 - May 2023MaltaMaintaining a positive, empathetic, and professional attitude toward customers at all times.Answering support queries via telephone, email, and live chat.Providing Customer service on Indigo. Communicating and coordinating with colleagues as necessary.Providing technical support, advice, and assistance to consumers and businesses with technical, hardware, and software system problems.Keeping records of customer interactions, transactions, comments, and complaints.Dealing with connection problems, inabilities to access data, slow performance, and inefficient programsEscalate unresolved problems in accordance with established policy, procedures, and protocols.
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Customer Support AgentBoss. Gaming Solutions Mar 2021 - Jun 2021MaltaProvide functional and technical support to all clients remotely, via email & live chat;Provide first line resolution for incidents, identifying and raising any trends for the relevant parties;Monitoring account registrations, deposits, and withdrawals, while reviewing and verifying customer documents for authenticityMonitoring of customers' activity, including assisting in the identification of fraudulent activity or abuse in accordance to AML;Amending / adjusting transactions in customer accounts when necessary or instructed.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Keeping records of customer interactions, transactions, comments, and complaints -
Account ExecutiveCcps Malta Jun 2020 - Nov 2020MaltaCompiling and analyzing data to find trends in accordance with AML.Maintaining and creating reports to assist with clients’ Management accountsManaging balance sheets and profit/loss statementsPreparing clients’ VAT Returns and TAX Returns.Analyzing financial data and providing reports for internal and external audits;Reconciling clients’ Bank Statements on SAGE.Maintaining and creating reports to assist with client Assets depreciation.Following up on compliance issues that require investigation -
Executive Office AdministratorVeladrians Ltd. Jul 2019 - Jun 2020MaltaManaging all office operational functions including delivery of support services by practice assistants (secretarial), conference center staff, and office services (mail, document reproduction);Maintaining and filing of all business records in a systematic manner.Periodically reconciling petty cash reports.Handling monthly, quarterly, and annual closingsPreparing quotations and issuing Invoices for all the clientsMaintaining payroll information by collating, calculating, and entering data and timesheets.Calculating payroll liabilities by determining employee taxes, including federal and state income and social security tax, and calculating employer’s payments for social security, unemployment, and worker’s compensationResolving payroll discrepancies and answering any employee payroll queriesPreparing company VAt's Returns
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Finance SpecialistT-Systems Do Brasil Oct 2016 - Apr 2019Barueri, São Paulo, BrazilAnalyzing current and past financial dataAssembling and summarizing data to structure sophisticated reportsConsolidating and analyzing financial dataDataReconciling existing transactions through cross-referencing of incoming and outgoing data Developing initiatives and policies that may improve financial growth -
Financial Management SpecialistVoglia Art Presentes Ltda Oct 2013 - Aug 2016Salvador, Bahia, BrazilProviding status of financial condition by collecting, interpreting, and reporting financial data.Handling monthly, quarterly, and annual closingsPreparing budgets by establishing schedules, collecting, analysing, consolidating financial data, and recommending plans.Maximising return, and limiting risk on cash by minimizing bank balances.Maximising return, and limiting risk, on cash by minimizing bank balances.Creating and implementing financial policies and procedures to identify, resolve and document accounting issues in addition to creating procedures to make the close and reporting process more efficient and accurate
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Financial AnalystNürnbergmesse Brasil Jul 2012 - Aug 2013São Paulo, BrazilCreating and implementing financial policies and procedures for fixed assets.Providing an inventory of company fixed assets.Issuing Invoices for all the clients.Providing status of financial condition by collecting, interpreting, and reporting financial data.Preparinge budgets by establishing schedules, collecting, analysing, and consolidating financial data. -
Financial AnalystGe Nov 2010 - May 2011São Paulo, BrasilMaintaining general office files related to the company’s operations.Providing an inventory of company fixed assets.Monitoring and updating contracts.Providing status of financial condition by collecting, interpreting, and reporting financial data. -
Executive Office AdministratorAr 750 Presentes Ltda Dec 2006 - Apr 2011Lauro De Freitas, Bahia, BrazilWelcoming visitors and directing them to the relevant office/personnel.Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.Assisting clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.Preparing agendas, making travel arrangements, and maintaining calendars for senior management.
Frequently Asked Questions about Luara Sena
What company does Luara Sena work for?
Luara Sena works for Harvest Technology Plc
What is Luara Sena's role at the current company?
Luara Sena's current role is HR Executive.
What is Luara Sena's email address?
Luara Sena's email address is lu****@****urn.com
What schools did Luara Sena attend?
Luara Sena attended Unijorge, Unijorge, Diplomata.
Who are Luara Sena's colleagues?
Luara Sena's colleagues are Pauline Debono, Lucien Lefèvre, Jonathan Gianino, Noeline Dimech, Krista Camilleri, Alexis Sandoval.
Not the Luara Sena you were looking for?
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Luara Sena
Engenheira Sanitarista E Ambiental/ Analista Ambiental/ Assistente De Meio AmbienteCatu, Ba -
Luara Sena
Duque De Caxias, Rj -
Luara Sena
Salvador, Ba -
Luara Sena
Brazil
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