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L U. Email & Phone Number
FinTech | Fraud | Compliance | AML | KYC | Investigations
at
Stealth
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
FinTech | Fraud | Compliance | AML | KYC | Investigations
Location
Metro Manila, Philippines, Philippines
Company size
Who is L U.? Overview
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Quick answer
L U. is listed as FinTech | Fraud | Compliance | AML | KYC | Investigations at Stealth, a company with 5559 employees, based in Metro Manila, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for L U..
L U. previously worked as Fraud Specialist at Blockchain.Com and Senior Compliance Associate at Recur. L U. holds Architecture from Federal Institute Of Technology, Kl (Alumni).
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Stealth
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Profile bio
About L U.
Focused on crypto fraud investigation, analyzing account behavior, risk assesment and risk prevention.
Current workplace
L U.'s current company
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11 roles
L U. work experience
A career timeline built from the work history available for this profile.
Fraud Specialist
Fraud investigations.Drafting SAR reports.Transaction investigations.Processing account closure and offboardings. Resolving overdue Zendesk compliance queue.
Jan 2024 - Mar 2024
Senior Compliance Associate
Jan 2022 - Nov 2023
Manager, Fraud Compliance
Oct 2021 - Jan 2022
Sr. Fraud Associate
Prioritizing daily account investigations to combat fraud activities, by generating user accounts based on fraud behavior and fraud patterns provided by team data analysts upon request. Uncovering prevalent fraud trends by meticulously analyzing account and transaction patterns.Helping new team members learn and grow with training and guidance.Presenting.
Apr 2020 - Oct 2021
Disputes Team Lead / Senior Level 3 Moderator
Leading dispute analysts which involves assigning day-to-day tasks, and guiding to ensure the efficient handling of disputes.Identifying opportunities for dispute process and efficiency enhancements in dispute workflow. Ensuring that daily Service Level Agreements (SLAs) are achieved by moderators.Responsible for training new level 2 moderators with.
Oct 2019 - Apr 2020
Customer Feedback Analyst/Dispute Analyst
Providing related solutions with accuracy to customers’ issues and inquiries on account and during trading activities.Gathering feedback from customers and reporting to the manager for process improvements to make a seamless experience with the help of the product engineering team.Resolving customer trade disputes promptly and based on company policies.
Mar 2018 - Oct 2019
Sr. Associate Claims
Delivered exemplary claim assistance to Australian customers by expertly processing claims as per customer specifications.Ensured the precise alignment of claims with customer policies, including making initial liability determinations.Facilitated seamless repair processes by coordinating with trusted partner repairers to enhance customer.
Mar 2017 - Aug 2017
Technical Support Representative Bahasa Indonesia / Malaysia
Providing multilingual assistance in Bahasa Indonesia, Bahasa Malaysia, English, and Tagalog to address technical and customer service concerns related to mobile phones.Resolving mobile phone issues, including troubleshooting bugs and software-related problems, by collaborating with our advanced technical team to conduct thorough investigations and deliver.
Mar 2016 - Dec 2016
Technical Support Representative Bahasa Malaysia (Sony Apac)
Sykes Asia Inc.
Providing technical support in multilingual languages, primarily Bahasa Malaysia, English, and Tagalog.Assisting consumers with technical issues with Sony electronic products such as laptops (VAIO), voice recorders, cameras, TVs, Projectors, speakers, and home theater sound systems.Creating service appointments for service center product concerns and.
Oct 2012 - Feb 2016
Customer Service Representative / Product Specialist (Capital One)
Sykes Asia Inc.
Assisting the customer with their billing inquiries, and account information change requests.Providing credit card and account manual activation.Assisting customers with product inquiries, account terms, policy inquiries, and requests for credit limit increases.Making sure that all customer information is up to date, by proactively verifying customer.
Aug 2011 - Oct 2012
1 education record
L U. education
FAQ
Frequently asked questions about L U.
Quick answers generated from the profile data available on this page.
What company does L U. work for?
L U. works for Stealth.
What is L U.'s role at Stealth?
L U. is listed as FinTech | Fraud | Compliance | AML | KYC | Investigations at Stealth.
Where is L U. based?
L U. is based in Metro Manila, Philippines, Philippines while working with Stealth.
What companies has L U. worked for?
L U. has worked for Stealth, Blockchain.Com, Recur, Paxful, and Wns Global Services.
How can I contact L U.?
You can use AeroLeads to view verified contact signals for L U. at Stealth, including work email, phone, and LinkedIn data when available.
What schools did L U. attend?
L U. holds Architecture from Federal Institute Of Technology, Kl (Alumni).
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