Provide comprehensive virtual assistance services, specializing in E-commerce and administrative support for clients in the UAE, USA, and India like BLISSHOMEMARKET.COM, PROMOSWAG.COM, MAGICBLOX.COM, GrabOp, Tech Support AZ, JTE Global ETC.Expertise in managing online stores, inventory, order processing, customer service, and social media marketing.Skilled in using platforms such as Shopify, Magento, Amazon, and eBay.Proficient in administrative tasks including email management, calendar coordination, and document preparation.Currently working with five clients from the USA, delivering business virtual assistant services tailored to their needs.Demonstrated ability to streamline operations, improve customer engagement, and enhance overall efficiency.Open to new clients seeking reliable and experienced virtual assistant services.

Provided Virtual assistance to clients, managing tasks such as Content Writing, Website Management, and Account Management.Demonstrated proficiency in Email Marketing, Social Media Management, and Inventory Management through various platforms.Actively involved in adding products to client websites using Shopify and Wix platforms, ensuring accurate product descriptions, images, and pricing.Managed inventory (Stocky)and replenishment, ensuring seamless onboarding of new collections and monitoring sales and stock levels across e-marketplaces.Collaborated closely with the stock manager to manage inventory efficiently, assisting with quarterly sales and stock predictions, and analyzing market trends, and seasonal influences.Managed administrative tasks related to e-commerce operations, including product setup, replenishment, discounts, and logistics.Handled all online queries, maintained e-commerce inventory, and processed orders, ensuring the accuracy of product information and tracking sales conversions.Managed relationships with vendors and technology partners to support smooth E-commerce operations.

Responsible for extensive diary management and email management, organizing global travel and accommodation, assisting with facilities management, expenses management, research for presentations, preparation of meeting material, organizing and coordinating meetings with high profile people such as shareholders and board members, taking quotes for vehicle insurance and other company vehicle management along with E-commerce administration, Warehouse management, and customer support Standpoint.Major rules include, but not limited to:• Provide a complete secretarial and administrative service to streamline and organize work such as the day-to-day management of facilities, mail processing, courier service, branch operations support.• Produce various forms of documentation such as reports, presentations, memos, and e-mails, as required, to ensure that well written, consistent, accurate and timely documentation is originated.• Handling vehicle management including requesting insurance quotes, claiming, renewal, etc.• Dealing with marketplace such as Noon.com, Souq.com andAwok.com and also creating reports.• Cataloging and Categorization of data, Pricing, and Listing of the products.• Work on Oracle NetSuite and Tally for order & Inventory management.• Verifying and reconciling transactions such as purchase orders, cheques, invoices, cheque requisitions, and bank statements.• Managing all the social media channels of the company which includes Facebook, Instagram, LinkedIn, etc. Responsible for Social Media Marketing and regular posting for ongoing updates about the brand and service of the company in social media accounts to engage customers.

Responsible for the overall E-commerce management, with effective responsibilities played on marketing, Inventory management, Content management and Customer Support. Role also included Coordination of the team and promoting the spirit to achieve the organization goals. All above to optimize overall efficiency, meet business needs and enable the organization to focus on the core business. Major roles include, but not limited to: • Provide a complete secretarial and administrative service to streamline and organize work. • Produce various forms of documentation such as reports, presentations, memos and e-mails, as required, to ensure that well written, consistent, accurate and timely documentation are originated. • Process invoices in liaison with the procurement and finance team ensuring compliance to the Company’s procurement and finance procedures. • Provide complete telephone and correspondence services, routing correspondence and calls as necessary and replying where appropriate to ensure that all mail and calls are dealt with efficiency.• Overlooking the Customer Support and pitching in if required.• Coordination in lead management, marketing efforts, inventory, buyer and merchandising activities• Overlooking the Shipping and Fulfillment including coordination with the Courier services• Overlooking of the Product return, Damages or exchanges• Assist the Head of Marketing & Communications in evaluating the performance of our E-commerce website and give suggestions for how to promote and improve the presence of the site on the web, with the intention of increasing number of traffic and keeping the E-commerce ready.