Lubna Osman Email & Phone Number

Riyadh, Saudi Arabia

Building and designing the company's Pest Control Department. Increasing company client base.

Khartoum, Sudan

- Expand client base by acquiring new local and international clients - Submit bids and proposals presentations- Manage Day-to-Day operations- Close smart partnerships and strategize company growth

Khartoum, Sudan

A consultancy-based position where I’m responsible for: Clients’ acquisition and retention, projects design and management, final reports presentation.

Languages and translation are both a passion and a career for me. I've been involved in several translation projects including: Book translation, Document and transcript translation, medical translation, legal translation, Business translation, simultaneous translation and interpretation

Riyadh, Saudi Arabia

I was responsible for strategising marketing and sales, preparing marketing materials, increasing client base and overall company presence and revenue

Riyadh, Saudi Arabia

A remote business development consultancy position where I was acquired to assist with and facilitate the launch of a new online platform. My responsibilities included: • Developing effective models and strategies to improve business performance.• Searching for potential clients to generate income and attract partnerships• Project management and oversight, as needed• Digital project management, including market and customer research, designing the product architecture, UI… Show more A remote business development consultancy position where I was acquired to assist with and facilitate the launch of a new online platform. My responsibilities included: • Developing effective models and strategies to improve business performance.• Searching for potential clients to generate income and attract partnerships• Project management and oversight, as needed• Digital project management, including market and customer research, designing the product architecture, UI development, and supply chain planning.• Collect useful information on customers and competition.• Develop and present proposal presentations for potential investors.• Coordination with investors and business partners to generate new potential clients• Develop pricing strategies Show less

Sudan

Haoweya trading is a Sudanese food packaging business. My role was to develop a new rebranding and marketing strategy, add more products to the company offering and enhance the current ones to increase product value, expand the retail distribution by acquiring Hypermarket chains and Super markets around the Greater Khartoum capital thus increasing their indirect sales by 400% (from 12 POS to 50 POS), improve the supply chain, acquire more vendors with lower prices thus increases the revenue… Show more Haoweya trading is a Sudanese food packaging business. My role was to develop a new rebranding and marketing strategy, add more products to the company offering and enhance the current ones to increase product value, expand the retail distribution by acquiring Hypermarket chains and Super markets around the Greater Khartoum capital thus increasing their indirect sales by 400% (from 12 POS to 50 POS), improve the supply chain, acquire more vendors with lower prices thus increases the revenue margin. Improve the online marketing strategy and recruiting a dedicated team which help increase direct sales by 200%. Show less

Khartoum, Sudan

- Working with clients to define complex business objectives- Selecting the most appropriate research methodology and techniques- Designing qualitative and quantitative research plans for Markets, products and consumer researchers in all stages of the Product Life Cycle and all industries - Overseeing the design of research questionnaires and moderator guides- Managing and mentoring Research Managers- Reviewing the analyses and reports of others—ensuring accuracy, logical… Show more - Working with clients to define complex business objectives- Selecting the most appropriate research methodology and techniques- Designing qualitative and quantitative research plans for Markets, products and consumer researchers in all stages of the Product Life Cycle and all industries - Overseeing the design of research questionnaires and moderator guides- Managing and mentoring Research Managers- Reviewing the analyses and reports of others—ensuring accuracy, logical consistency and value-add- Handling daily communications with top clients and international agencies Show less

Khartoum , Sudan

As the Clients Services Manager, my responsibilities included:- Develop research proposals- Create status reports for all projects managed- Ensure project components are effectively tasked, communicated, handed over and that all deadlines are met.- Provide quotations on request- Develop effective communication platforms for clients and staff.- Inspire repeat-business from clients.- be the lead contact person for all clients- Conduct introductory, progress and… Show more As the Clients Services Manager, my responsibilities included:- Develop research proposals- Create status reports for all projects managed- Ensure project components are effectively tasked, communicated, handed over and that all deadlines are met.- Provide quotations on request- Develop effective communication platforms for clients and staff.- Inspire repeat-business from clients.- be the lead contact person for all clients- Conduct introductory, progress and reports presentations to clients.- Monitor and measure client satisfaction.- Liaise with different departments about client queries.- Offer advice to clients on services and products.- Develop surveys and capture client information.- Participate in marketing strategies.- Share Invoices with clients according to project payment terms- Deal with client requests and troubleshoot problems.- Strong respect for a team environment- Ability to cultivate client and consumer relationships Show less

Sudan

Responsibilities included:- Calendar Management and Scheduling- Email and Communication Handling- Travel Arrangements- Meeting Preparation and Document Management- Client and Stakeholder Liaison- Administrative Support and Record Keeping- Project Coordination- Confidentiality and Discretion- Event Planning and Logistics- Research and Analysis Support

▪ Creating and executing online marketing plans.▪ Managing all social media accounts (Facebook, Twitter, LinkedIn, Google+, Instagram and Whatsapp contacts), and that includes:• Preparing engaging content utilizing content marketing. • Engaging followers• Implementing Online marketing strategies▪ Partner with the leadership team to develop strategic road map to achieve corporate objective▪ Overseeing the website’s (elsoog.com) work:• Update website content (dollar… Show more ▪ Creating and executing online marketing plans.▪ Managing all social media accounts (Facebook, Twitter, LinkedIn, Google+, Instagram and Whatsapp contacts), and that includes:• Preparing engaging content utilizing content marketing. • Engaging followers• Implementing Online marketing strategies▪ Partner with the leadership team to develop strategic road map to achieve corporate objective▪ Overseeing the website’s (elsoog.com) work:• Update website content (dollar rate, products info etc)• New Data and products entry• Editing old data and products information• Orders confirmation, processing and Invoice issuing▪ Sales:• On-point sale.• Outside visits to firms and companies (not very often)-Side tasks:▪ Translation work▪ Writing professional CV’s in English Show less

Technical Department ▪ 5 months training on the installation, configuration, and operation of the following systems:▪ CCTV▪ PA (Public Address)▪ QMS (Queue Management System)▪ Intercom system▪ RF & IR TV systems▪ Access control ▪ Time Attendance▪ Parking Barrier systems▪ Fire Alarm system

Bachelor Of Science (Honours), Electrical And Electronics Engineering

Postgraduate Diploma, General Translation

Master Of Business Administration - Mba, Marketing, 3.72