Who am I? Satisfied for several years as a technico-functional project manager in management, industrial computing and multimedia, I was able to evolve in different structures in terms of workforce size and sector of activity.Today, I am certified ServiceNow System Administrator and ITIL Foundation in IT Service Management. I am specialized in Advanced System Administration and Scripting. My short-term ambition is to become a technical expert on the ServiceNow offering.I am dedicated to customer satisfaction. I propose solutions tailored to customer needs and promotes continuous improvement through the use of Agile methodologies and compliance with ITIL recommendations.My skills in implementing and customizing the ITSM ServiceNow tool:TECHNICS• Snow Platform: Administration - User Interface Design - Data Management - Workflow - Scripting• ITSM: Asset & CI - Incident, Problem & Change - Service Catalog - Service Level• SEM: Request - Field Service - Customer Service - Planned Maintenance - Human Ressources• JavaScript, AngularJs & Html.5/Css.3METHODOLOGY and TOOLS• Advice PO - Workshop animation• Deliverables writing: FS/TS - Implementation & POC - Testing• Training - Technological watch & Skill improvement.
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Digital Consultant - Business AnalystOppchainVémars, Fr -
ApprentiBull Apr 1997 - Jun 2000 -
Technicien InformatiqueBull Apr 1997 - May 1997Khabarovsk, Kraï De Khabarovsk, Russie*Environnement technique:*câblage : Ethernet 10MB – Fibre optique | configuration de matériels : Hubs – Routeurs | Installation logicielle : stations Win 3.11 ; serveurs : SCO UNIX système SDS, AIX système Escala ; base de données OracleRéalisations:installation de matériels et de logiciels clés en main d'un réseau informatique fibré pour la Police Fiscale Russe, ayant pour objectif d’interconnecter plusieurs sites étendus sur l'ensemble du territoire région Est.
Luc Gaudard Education Details
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Fitec FormationDiplômé -
Iesa MultimediaChef De Projet Multimédia -
IdiomeChef D'Équipe Après 1 Année D'Exercice. -
Itescia (Itin -Escia), École Supérieure D'Informatique, De Réseaux Et Systèmes D'InformationChef De Projets Informatique -
Cfa DorianBts Informatique Industrielle -
Maintenance Industrielle
Frequently Asked Questions about Luc Gaudard
What company does Luc Gaudard work for?
Luc Gaudard works for Oppchain
What is Luc Gaudard's role at the current company?
Luc Gaudard's current role is Digital Consultant - Business Analyst.
What schools did Luc Gaudard attend?
Luc Gaudard attended Fitec Formation, Iesa Multimedia, Idiome, Itescia (Itin -Escia), École Supérieure D'informatique, De Réseaux Et Systèmes D'information, Cfa Dorian, Université De Valenciennes Et Du Hainaut-Cambrésis.
Who are Luc Gaudard's colleagues?
Luc Gaudard's colleagues are Georges Ngalle, Patrice Laurin.
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Luc GAUDARD
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