I began couriering in May 2020 after being made redundant due to COVID19. I have been working as a courier alongside completing my AWS studies.In my role, my key responsibilities are:Working towards targets - As a courier, there are many different KPIs I work towards, including Customer Satisfaction. I have been the top-performing courier for my Region for 4 consecutive months.Time Management - I have to prioritise and work hard to make sure parcels are delivered on time against different deadlines.Ownership - I take pride in my work and make sure I work to a high standard. I take on extra work from the manager regularly to make sure the job gets done.

In my role as a Lab Technician, my main responsibilities were:Attention to detail - Cutting lenses, taking into consideration different customers' prescriptions. Working towards multiple deadlines - Prioriting my workload to make sure customer's got their glasses by the date agreed. Customer Service - Working on the shop floor during busy periods, to make sure all customers were seen and provided with a quality service.

I worked temporarily as a Brand Ambassador for different companies during the Summer of 2019.I worked alongside companies such as Amazon and Ted Baker. My main responsibilities were to act as a professional face of the brand and interact with different customers. I had to work in high-pressure situations, where the footfall to some events were over 5k.

I was a bartender then manager at the Bulls Head pub in Dorking.My main responsibilities were:Stock Take - close attention to detail, making sure the figures reported were accurate.Cash Handling - Budgeting, reporting the finances.Team Management - managing and training the new employees.