Luca Core Email & Phone Number

Italy

Works on the Customer Service process providing technical assistance, Elaborating manuals and specialized courses on the norms, specifications and product management. Ensures customer's satisfaction regarding product quality and services by responding to customer concerns regarding deviations from their requirements. Ensures customer's problems are resolved in an effective manner. Provides technical assistance to the customer. Presents a detailed explanation of the production process and order progress. Analyzes customer requirements documentation and initiates investigation into areas of customer concern. Investigates and analyzes nonconformities offering technical solutions to the customer. Complies with Tenaris policies, procedures and management standards, and ensures adherence with all laws and regulations that apply to the area of responsibility. Protects from damage, theft or misuse the facilities, equipment and other physical resources assigned to his/her area.