Luca Evans Email & Phone Number

Taught GCSE and A-Level Law and Business Studies, and Accounting & Finance to 1st Year university students. Created tailored lesson plans and study guides on topics. Created videos, printed study guides, YouTube playlists and enrichment materials to further boost student knowledge. Collaborated with students to complete homework assignments and past papers, correcting lagging skills and weaknesses. Organised group tutoring sessions to help students struggling in similar areas. Used positive reinforcement, repetition, and regular reviews to help students master challenging areas. Assisted students and parents with sixth-form, university, and student accommodation applications. Instructed students in career development, job search and application strategies, CV writing and interview skills. Familiar with Microsoft Teams, UCAS, Student Finance and Yo!Coach.

Processed invoices and carried out statement reconciliation on Maconomy. Coordinated and managed corporate credit card accounts and CSV files, payments and company cloud database for cardholders’ receipts and payment descriptions. Managed expense tracking and employee benefits. Identified and corrected miscalculations and financial discrepancies to support quality assurance. Drafted and managed database of employee expense statements and managed payments. Developed new training programs and provided ongoing training to current and new staff with expense claim procedures. Organised budget documentation and tracked expenses to maintain tight business controls. Investigated daily variances and corrected errors to resolve discrepancies. Managed office inventory and ordered new supplies as required. Evaluated office processes, making suggestions to improve efficiency. Produced reports outlining financial data to assist management with making strategic and operational decisions. Experienced with Excel, Xero, QuickBooks, and Sage.

Performed tasks and projects as assigned by directors. Resolved complaints and disputes to maintain customer satisfaction. Assisted during high telephone volumes and customer communications. Assisted with planning, development and implementation of company projects and programs. Created high-quality press releases, blogs and newsletters for internal and external use. Responded to requests for information from media or appropriate social media partners. Monitored and evaluated industry media coverage by managing social media platforms and contributing engaging content. Gathered information on customer opinions and assisted directors to adjust plans with current trends. Assisted on campaign development to increase public awareness of company and customer engagement. Volunteered for extra shifts during holidays and other busy periods to ease team shortages. Experienced with Office 365, Microsoft Teams, Outlook, Zoom and Zoho CRM System. Familiar with creating clear, precise, and properly detailed product listings on eBay and Amazon.

Worked under Johnny Paterson, Founder and Managing Director of Dr.PAWPAW, a company selling multi-purpose skincare, hair, body and cosmetic products. Welcomed clients and alerted staff to arrivals of scheduled appointments. Interacted with customers, journalists and social media partners by phone, email or in-person to provide information. Developed correspondence letters, memos and emails. Supported directors and senior members on special assignments and ad hoc projects. Assisted with budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity targets. Coordinated, scheduled, and arranged business meetings, Microsoft Teams meetings and travel calendars. Coordinated the booking of travel arrangements. Maintained computer and physical filing systems. Assisted the managing director with creating marketing content for company blogs, promotional materials, and advertisements for social media.

Drafted internal communications for company employees. Developed original content for blog posts and website articles. Provided administrative support to senior team members. Helped plan and execute private, company and client events. Proofread and edited materials and documents prepared by colleagues to check and correct spelling, grammar, and style. Obtained training to manage professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research. Cultivated and maintained strong relationships with domestic and international media companies and valued clients.

Started as a Pizza Chef. Trained and mentored new employees to maximise team performance. Managed schedules, approved time off requests and found coverage for understaffed shifts. Tracked receipts, employee hours and inventory movements. Coached team members to optimise performance and motivate toward more efficient teamwork. Checked building and kitchen to confirm maintenance and cleaning met our high standards of cleanliness and regulations. Supervised employees and oversaw food quality compliance with company standards. Experienced with fast food service IT and HR systems. Worked in Bournemouth, Poole, Weymouth, and Central London restaurants.

Professional Management Level

Bachelor'S Degree, Accounting With Finance, Upper Second-Class Honours

Diploma Of Education, Finance

Education record

A-Level

Education record

GCSE