Luca Gorla Email & Phone Number

Ramstein AFB

• Operated and maintained information processing systems and software for non-appropriated fund activities, ensuring compliance with DoD 8570.1-m and other relevant regulations.
• Managed the secure handling, storage, and inventory of IT assets, maintaining 100% accountability for all data systems across squadron facilities and stored systems awaiting disposition.
• Performed routine equipment checks, troubleshooting, and system updates to optimize system performance, ensuring uninterrupted operations and data security.
• Assisted management in determining data accumulation techniques, processing methods, and system acquisitions to enhance operational efficiency.
• Supported the installation, setup, and maintenance of LAN/WAN networks and workstations, improving network reliability and system efficiency.
• Provided technical support, including system patching, software upgrades, and troubleshooting program malfunctions, ensuring systems remained operational and secure.

Boulder, Colorado, United States

• Orchestrated engaging events and provided academic support to enhance the student experience, demonstrating proficiency in fostering community.
• Orchestrated engaging events and provided academic support to enhance the student experience and conducted informal training sessions to enhance resident understanding and operation within the community.
• Successfully managed crisis situations and resolved conflicts, reflecting the need for adept problem-solving skills in maintaining a harmonious environment.
• Executed administrative tasks efficiently and responded promptly to on-call duties, showcasing 24/7 support capabilities and dedication to customer service.

Fort Collins, Colorado, United States

• Led social media management, consistently generating engaging content to enhance brand visibility.
• Implemented effective marketing strategies, driving increased awareness and participation.
• Conducted comprehensive market research, resulting in data-driven insights for strategic decisions, showcasing analytical abilities relevant to the role's involvement in testing and security issues.
• Executed digital marketing initiatives and successfully coordinated events.
• Leveraged graphic design skills to create compelling branding and messaging materials, reflecting the need for creative solutions in office automation equipment/systems support.

New York City Metropolitan Area

• Conducted in-depth market research in the jewelry industry, aligning with problem analysis and trend identification skills.
• Analyzed and synthesized data to deliver actionable recommendations, demonstrating proficiency in data analysis.
• Collaborated seamlessly with team members, participating in management discussions and meetings.
• Effectively communicated findings and trends, contributing to informed decision-making and management participation.
• Gained experience in tracking market trends amidst challenges, showcasing adaptability and flexibility.

Certificate, Cybersecurity

Gained hands-on skills in safeguarding digital assets. Through interactive labs and workshops, I am developed technical expertise in.

Bachelor'S Degree W/ Minor, Asian Studies/Civilization W/ Chinese, 3.4