Opened and closed the store, ensuring all security procedures were followed, including management of the safe and money drawers to maintain cash handling accuracy.Received and processed order shipments, managed stock levels, and performed inventory counts to maintain product availability and accurate inventory records.Maintained in-depth knowledge of product offerings to assist customers effectively, train team members, and drive upselling strategies based on seasonal and promotional items.Prepared and filed daily and weekly financial reports, ensuring accuracy in sales and cash handling to support budgeting and financial planning.Supervised, coached, and motivated a team to achieve sales targets and deliver excellent customer service, fostering a collaborative and high-performance store environment.Addressed escalated customer inquiries, upheld brand standards in service, and trained staff in product knowledge and customer engagement techniques.

Provided exceptional customer service by assisting customers in selecting and purchasing products, ensuring a positive shopping experience.Maintained a deep knowledge of product lines, including fragrance profiles, seasonal releases, and promotions, to effectively guide customer choices.Restocked and organized merchandise displays to ensure a visually appealing and well-maintained store environment.Processed customer transactions accurately and efficiently using the point-of-sale (POS) system.Participated in store promotions and events to drive sales and enhance customer engagement.Collaborated with team members to achieve sales targets and contribute to a positive work culture.Maintained awareness of inventory levels and communicated restocking needs to managers.

Exemplary customer service skills cultivated in an upscale, high-end dining environment.Profound understanding of fine dining etiquette, wine service, and luxury guest interaction.Exceptional attention to detail, ensuring precision in service and presentation.Ability to thrive under pressure while maintaining a composed and polished demeanor. While working 80 hours weekly, and living on-site Team-oriented approach, contributing to a harmonious and efficient service environment.Efficiently cleaned and sanitized guests rooms in between cruises, prepared them to be exceptional for the next stay

Greeting customers in a prompt and friendly mannerExtensive knowledge of a diverse food and drink menuProviding personalized recommendations based on customer preferences and menu knowledgeUpselling and promoting daily specials, seasonal dishes, and signature cocktailsCollaborating with kitchen staff to ensure accurate food preparation and timely delivery to tablesEnsuring proper food handling and safety practices, including allergen awareness and cross-contamination prevention

Safely and efficiently load and unload packages 0-150lbs from trailersCommunicate with team members to meet daily package volume, delivery deadlines, and to avoid safety concernsSort and organize packages based on delivery routes and destinationsOperate package scanning and tracking systems to ensure accurate package handlingAdhering to safety protocols and guidelines to prevent accidents and injuriesReporting any package damages or irregularities to supervisors promptlyMaintaining a clean and organized work area to enhance productivity and safety

Managed a number of employees, ensuring efficient UPS warehouse operations and compliance with company standards.Trained and guided new staff, boosting productivity by working 1:1 to ensure smooth pace of workControlled inventory, coordinated shipments, and improved accuracy, reducing errorsLed team meetings, enhancing communication and raising overall performance.Collaborated on process enhancements, resulting in streamlined workflow and increased efficiency.

hosting, bussing, cleaning, food and drink runner