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Luca Vetrone Email & Phone Number
Service Excellence General Manager
at
Toyota Motor Italia
1 work email found
@libero.it
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Excellence General Manager
Location
Italy
Company size
Who is Luca Vetrone? Overview
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Quick answer
Luca Vetrone is listed as Service Excellence General Manager at Toyota Motor Italia, a with 297 employees, based in Italy. AeroLeads shows a work email signal at libero.it and a matched LinkedIn profile for Luca Vetrone.
Luca Vetrone previously worked as Communication & External Affairs General Manager at Toyota Motor Italia and Mobility Services Design Senior Mgr. at Kinto Mobility. Luca Vetrone holds Engineer'S Degree, Mechanical Engineering from Università Degli Studi Di Roma 'La Sapienza'.
Company email context
Email format at Toyota Motor Italia
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*@libero.it
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Profile bio
About Luca Vetrone
Luca Vetrone is a Service Excellence General Manager at Toyota Motor Italia. They possess expertise in industria automobilistica, gestione vendite, kaizen, vendite, business development and 20 more skills.
Listed skills include Industria Automobilistica, Gestione Vendite, Kaizen, Vendite, and 21 others.
Current workplace
Luca Vetrone's current company
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Toyota Motor Italia
16 roles · 28 years
Luca Vetrone work experience
A career timeline built from the work history available for this profile.
Communication & External Affairs General Manager
CurrentHead of:- External Communication - Press Office for Toyota products & services (Toyota & Lexus brands, KINTO mobility services, etc.)- Corporate Communication- External & Governmental Affairs- ESG activities & projects- Hydrogen mobility projects
Apr 2023 - Present
Mobility Services Design Senior Mgr.
Responsible for Design and Development, Business Planning, Marketing & Communication of new-mobility services:- KINTO Share (Car Sharing & short term rental)- KINTO Flex (Car subscription)- KINTO Join (Car Pooling)- KINTO Go (MaaS Platform)
Jan 2022 - Mar 2023
Service Excellence & Customer Relation Head Of Dept.
Head of Service Excellence & Customer Relation Department, in charge of:- Product Quality analysis and Technical Support- Warranty management- Recall Campaign implementation and management- Homologations- Environmental Leadership Plan; Network ISO 14001 certification- ELV management (End-of-Life Vehicles); Authorised Dismantler's Network.- Customer Inquiry & Claims management- Customer "front-line" by mean of Toyota Call Center structure
Apr 2021 - Dec 2021
Service Excellence & Innovation Head Of Dept.
Head of Service excellence & innovation Department, in charge of:- Mobility Innovation Projects: Car-Sharing; Connected Car platform and services- Product Quality analysis and Technical Support- Warranty management- Recall Campaign implementation and management- Homologations- Environmental Leadership Plan; Network ISO 14001 certification- ELV management (End-of-Life Vehicles); Authorised Dismantler's Network.
Jan 2019 - Mar 2021
After-Sales Operations & Sales Field Support Senior Manager
Responsible for:- After-Sales Field operations for Italian market.- After-Sales commercial results (Parts, Accessories, Service products) of Dealers/Repairers Network - Vehicles distribution to Dealers Network- Sales operations support team (sales analysis, sales target setting, Geo-Marketing etc.)
Jan 2017 - Dec 2018
After Sales Technical Services Senior Manager
Responsible for:- Product Quality analysis and Technical Support- Warranty management- Recall Campaign- Homologations- Environmental activities (ISO 14001 certification)/ELV
Jan 2012 - Dec 2016
Dealer Training Manager
Responsible for dealer staff (Management, Sales, After-sales, Administration) training programs development and organzation:- Dealer Management training- Processes and Behaviour training (Sales processes, After-sales processes, Customer relations)- Product and Technology training (New model/technologies)- Technical training (Workshop staff - Body&Paint repair)- Specific training (Environmental, Warranty managemnet, etc.)
Jul 2009 - Dec 2011
After Sales Training Manager
Jul 2008 - Jun 2009
After Sales Business Development District Manager
Responsible for North of Italy Area (9 zones)Responsible for:- Network development- After Sales Business (Parts, Accessories)- After Sales processes implementation- Customer satisfaction
Jul 2005 - Jun 2008
After Sales Business Development Zone Manager
Responsible for:- Network development- After Sales Business (Parts, Accessories)- After Sales processes implementation- Customer satisfactionZones (Veneto, Milano-Lombardia, Roma-Lazio)
Nov 2002 - Jun 2005
After Sales Business Development - Service Capacity, Tsm
After Sales Network service capacity and A/S processes implementation.
Apr 2002 - Nov 2002
Quality Specialist
Product Quality analysis/reporting and Technical Support
Dec 2001 - Apr 2002
Raggruppamento Elicotteri Carabinieri - Reparto Supporto
Addetto Ufficio Elicotteri Ricognizione (Helicopter mantenance management and planning).
Dec 2000 - Dec 2001
Dept. Of Mechanics And Aeronautics - Cooperation Contract
Research activity about vibration control systems and methods.
Mar 2000 - Dec 2000
Trainer
Qsd Srl
Automotive technics training/litterature development and offer.Outsourcing for: Daewoo Motor Italia, Exxon Mobil Italia, others.
1999 - Dec 2000
Team & coworkers
Colleagues at Toyota Motor Italia
Other employees you can reach at toyota.it. View company contacts for 297 employees →
JF
Jekaterina Fedosejeva
Colleague at Toyota Motor ItaliaPerugia, Umbria, Italy
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GP
Giuseppe Panuccio
Colleague at Toyota Motor ItaliaRome, Latium, Italy
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MD
Marco Da Gai
Colleague at Toyota Motor ItaliaRome, Latium, Italy
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CB
Carlo Biagioli
Colleague at Toyota Motor ItaliaRome, Latium, Italy
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GS
Gabriele Starace
Colleague at Toyota Motor ItaliaItaly
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MM
Maurizio Marchesini
Colleague at Toyota Motor ItaliaRome, Latium, Italy
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DB
Diego Borghi
Colleague at Toyota Motor ItaliaRome, Latium, Italy
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AN
Alessandro Nasti
Colleague at Toyota Motor ItaliaGreater Rome Metropolitan Area, Italy
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VP
Valerio Pucci
Colleague at Toyota Motor ItaliaRome, Latium, Italy
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CF
Claudio Farrace
Colleague at Toyota Motor ItaliaRome, Latium, Italy
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Jekaterina Fedosejeva
Colleague at Toyota Motor ItaliaPerugia, Umbria, Italy
View →
GP
Giuseppe Panuccio
Colleague at Toyota Motor ItaliaRome, Latium, Italy
View →
MD
Marco Da Gai
Colleague at Toyota Motor ItaliaRome, Latium, Italy
View →
CB
Carlo Biagioli
Colleague at Toyota Motor ItaliaRome, Latium, Italy
View →
GS
Gabriele Starace
Colleague at Toyota Motor ItaliaItaly
View →
MM
Maurizio Marchesini
Colleague at Toyota Motor ItaliaRome, Latium, Italy
View →
DB
Diego Borghi
Colleague at Toyota Motor ItaliaRome, Latium, Italy
View →
AN
Alessandro Nasti
Colleague at Toyota Motor ItaliaGreater Rome Metropolitan Area, Italy
View →
VP
Valerio Pucci
Colleague at Toyota Motor ItaliaRome, Latium, Italy
View →
CF
Claudio Farrace
Colleague at Toyota Motor ItaliaRome, Latium, Italy
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1 education record
Luca Vetrone education
FAQ
Frequently asked questions about Luca Vetrone
Quick answers generated from the profile data available on this page.
What company does Luca Vetrone work for?
Luca Vetrone works for Toyota Motor Italia.
What is Luca Vetrone's role at Toyota Motor Italia?
Luca Vetrone is listed as Service Excellence General Manager at Toyota Motor Italia.
What is Luca Vetrone's email address?
AeroLeads has found 1 work email signal at @libero.it for Luca Vetrone at Toyota Motor Italia.
Where is Luca Vetrone based?
Luca Vetrone is based in Italy while working with Toyota Motor Italia.
What companies has Luca Vetrone worked for?
Luca Vetrone has worked for Toyota Motor Italia, Kinto Mobility, Daewoo Motor Sales Corporation, Arma Dei Carabinieri, and University Of Rome "La Sapienza".
Who are Luca Vetrone's colleagues at Toyota Motor Italia?
Luca Vetrone's colleagues at Toyota Motor Italia include Jekaterina Fedosejeva, Giuseppe Panuccio, Marco Da Gai, Carlo Biagioli, and Gabriele Starace.
How can I contact Luca Vetrone?
You can use AeroLeads to view verified contact signals for Luca Vetrone at Toyota Motor Italia, including work email, phone, and LinkedIn data when available.
What schools did Luca Vetrone attend?
Luca Vetrone holds Engineer'S Degree, Mechanical Engineering from Università Degli Studi Di Roma 'La Sapienza'.
What skills is Luca Vetrone known for?
Luca Vetrone is listed with skills including Industria Automobilistica, Gestione Vendite, Kaizen, Vendite, Business Development, Assistenza Clienti, Soddisfazione Del Cliente, and Sales Management.
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