Luca Cianciaruso Email & Phone Number

Canada

Montreal, Quebec, Canada

Assessed 1000+ finals and midterms, assignments, essays and group projects and also provided the Professors with feedback to perfect future evaluations.-BUSA 364, Prof. S. De Four-Wyre -MGCR 222, Prof. A. Broomes & Prof. S. Blanchette-INTG 202, Prof. S. Blanchette-BUSA 465, Prof. K. An-MGCR 382, Prof. A. Taherizadeh-MGCR 352, Prof. H. Etemad

Montreal, Quebec, Canada

Grading assignments, exams and final projects for MGCR 341 with Professor Sujata. Also hosting office hours and tutorials for students in need via weekly meetings.

Montreal, Quebec, Canada

Lead grader/tutor for MGCR 423 Strategic Management, marked 100+ group reports of 40+, 10 page final exams and 15 page individual papers. Also addressed and resolved student grading inquiries and conducted tutorials/office hours.

Montreal, Quebec, Canada

Acting as the chairperson and operator of the MUS Ethics Board, the MUS' judicial body. Moreover, ensuring the awareness and respect of student rights as well as the advocacy of equity issues for the membership of the MUS. Oversaw weekly confidential meetings with 50 Ethics Board members, conducted member hiring and organized ethics/bias trainings. Led the modernizing of the Ethics Board policies to enhance decision-making guidelines for conflict resolution. Investigated 12+ major cases.

Montreal, Quebec, Canada

The head of all the student ambassadors, representing McGill to prospective students and parents through mediums including online presentations/seminars/one-to-ones, social media (such as an Instagram take-over with 5000+ impressions) and in-person campus tours. Moreover, assisting with training of future ambassadors and strategy-related tasks.

Currently the 1st Model UN team in Canada and 6th in North America. As a member of this highly selective team, I represent McGill in collegiate Model U.N. conferences across North America. I also staff McGill's high school Model UN conference, the Secondary Schools' United Nations Symposium (SSUNS), and McGill's college conference, McMUN.

Toronto, Ontario, Canada

Coordinated bilingually with financial advisors to resolve administrative complications in investment fund applications, resolving an average of 50/day, 20 over the department benchmark and continuously adhering to daily deadlines. Moreover, produced PowerPoint presentations such as "How to Use LinkedIn", presenting to managers and peers.

Ottawa, Ontario, Canada

Undertook administrative tasks including closing 600+ client accounts and investigated and resolved 200+ account set-up issues. Moreover, compiled research reports on competitor profiles and on improving the employee experience and onboarding processes. Also, assisted with interviews for full-time positions: asked questions during interviews and provided feedback on candidates.

Montreal, Quebec, Canada

Researched and identified potential leads within a variety of segments, including law firms, orthodontists and restaurants. Cold outreached to these leads via email and phone calling with the aim of pitching web services. Also ran the Instagram account to increase NAB Design social media presence.

Ottawa, Ontario, Canada

Called hundreds of clients with outstanding arrears on their accounts and outlined their next steps to repay the firm, while also developing specialized payment plans tailored to client needs. Recovered $200,000 dollars in revenue for the accounting department. Also worked with other student interns and accounting team members on special projects and resolving client queries.

Bcl/Jd, Law

Bachelor Of Commerce - Bcom, Strategic Management, 3.86 Cgpa

Activities and Societies: Management Undergraduate Society Board of Directors (Ombudsperson), McGill Investment Club, McGill Delegation.

Bachelor Of Business Administration - Bba, Exchange Semester

Participated in an exchange at IE University in Madrid, one of the best business schools in Europe.

Education record

Completed the IB diploma with a score of 40 (top 8% worldwide).

Education record

Activities and Societies: Model United Nations Head Executive, Distributive Education Clubs of America (DECA), Swim Team member, Tennis.